Strategic Customer Service Representative
Cargill
Wroclaw DS Poland
3 d. temu

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience.

We have 155,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.

Description

  • Management of improvement projects
  • Sales and order processing
  • Managing customer inquiries in timely manner. Proactive contact with customers
  • Creation of credit / debit notes for customers.
  • Creation of contract templates and monitoring execution of contracts
  • Partnering with production planners, plant operations, finance, logistics and sales departments
  • Escalation of complex issues and managing solutions
  • Regular contact with customers to gather relevant business information
  • Qualifications

  • Bachelor s degree
  • Very good level of Polish, German and English
  • Preferably 3 years’ experience in Customer Service or related areas
  • Strategic approach and projectexperience
  • Proactive thinking and process mindset
  • Team player
  • Ability to work under time pressure, calm and polite in emergency situations
  • We offer :

  • Professional development in a multinational company
  • Meal voucher
  • Private medical care
  • Life Insurance
  • Pension Insurance
  • Supply Chain Management

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