An exciting opportunity to become a part of the wider Global Business Integrated (GBIS) organization and act as Global Process Advisory Process Consultant.
The Global Process Advisory drives Client’s value creation and integration through delivery of the process oriented, comprehensive, consistent, innovative and sustainable solutions across the bank and in a most efficient, effective, and predictable manner.
What we offer :
As the Business Process Consultant, Change Champion and Problem Solver, your duties would include :
Run comprehensive process diagnostic reviews identifying improvement potential among business functions globally. Identified improvements shall go beyond small process changes and cover aspects of org structure and new age technology solutions.
Lead projects covering following topics : process reengineering, process consolidation, organizational alignment, and pooling of competencies.
Partner with wider GBIS platform in identification and implementation of automation opportunities (e.g. RPA Robotics Process Automations), Machine Learning (ML) and Artificial Intelligence (AI).
Research and analyze basic and complex issues surrounding the business processes of the organization. Make recommendations surrounding improving processes, efficiency and practices.
Simulate and test process improvements.
Work with Big Data and real time data analytics tools, analyze the data, develop possible solutions and make a recommendation to the internal clients, develop capacity models.
Coach and mentor junior project leaders in their projects ensuring a successful execution.
Open to discussing flexible / agile working.
Experience in business process consultancy, process reengineering & organizational design.
8-10 years of professional experience, out of which at least 4 in process reengineering.
Proven track record in project management.
Professional experience in SSC / BPO or business process consulting would be an asset.
Analytical skills, ability to conduct profitability and implementation / effort analysis.
Client-focused attitude, excellent business communication skills in order to effectively interact with business partners and senior management, and influencing skills are a must.
Preferred certification as Lean Six Sigma Black Belt.
Solid change management skills.
Project management methodology certification will be an asset.
Excellent English language skills, German language skills would be an advantage.
High initiative and enthusiasm to drive improvements and quality culture.
Ability to cooperate in international environment.
Solid Tableau, iGrafx, Minitab skills.
Past experience in implementation of RPA projects (i.e. discovery, assessment, oversight of implementation), as well as.
Solid understanding of ML and AI, i.e. concepts, applications, solution delivery and limitations - would be a strong asset.
Excellent MS Office skills and hands-on with other project management tools.
Private medical care
Training and development
Language training course
Family nursery and kindergarten funding, gift vouchers for Christmas
Health promotion : Multisport card, sporting events and groups within Credit Suisse (skiing trips, football team, running team, tennis training course etc.)
Employee discounts on various products and services (event tickets, consumer products, etc.)
Employee Referral Program
Flexible work schedule and working from home (home office)