IT Business Analyst
Flood Modeller
Krakow, Poland Countrywide,Poland
3 d. temu

Your Impact :

Our Global Business Services (GBS) specialists provide global support and expertise in the fields of Accounting, Procurement, IT, HR and Graphic Design.

Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed today and into tomorrow.

Our multicultural team is now looking for new team members who are ready to explore challenging environment and deliver the best service to our employees.

If you are motivated to dive into the detail and take ownership, we have the career you’re looking for!

As an IT Business Analyst, you'll be joining the Jacobs Information Technology organization and contribute to our success as an important member of our global team by driving the future enhancements, development and improvement of IT Procurement and IT Asset Management business processes and systems.

The qualified candidate will manage the end-to-end process of gathering business requirements, developing project plans with key stakeholders and technical teams and reporting on projects’ status.

Responsibilities :

  • Develop and maintain effective business relationships with key stakeholders, process owners, and other decision makers
  • Analyze system data and metrics to inform management of system and process improvement opportunities - Service Now system is our main tool.
  • Develop and maintain technical and functional requirements with stakeholders and process owners
  • Develop and maintain project plans; monitor and track project activity and milestones and create reporting on project status to stakeholders
  • Determine operational and process gaps to improve and optimization the Jacobs procurement and asset management platforms
  • Construct workflow charts and RACI diagrams of current and future state
  • Create and maintain Knowledge Articles and Process Diagrams to inform teams of process and operational information
  • Here's What You'll Need :

    Demonstrated analytical experience and process improvement background (ideally in the IT Procurement / IT Asset Management area)

    Experience with Service Now (as developer, administrator, analyst, or super user) strongly preferred but not critical

    Understanding of systems design, test, development and delivery methodologies

    Familiar with ITIL framework and the interdependencies of IT disciplines

    Microsoft Access and / or SQL experience strongly preferred

    Ability to work independently and with others

    Extremely organized with strong time-management skills

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