Customer Service Specialist with German
Michael Page
Toruń
5 d. temu
source : infoPraca

Our client is an international company that is offering premium products for customers around the world. They are definitely a leader in their sector and currently they are opening their new office in Toruń Old Town.

Client Details

A new team will support foreign countries in post sales activities. A person in the position of Customer Service Specialist will firstly participate in a short training abroad.

Description

  • Providing email and phone support for customers (both B2B and B2C) from German speaking countries
  • Registering service inquiries and maintaining an internal database
  • Processing claims and orders for accessories and spare parts
  • Providing technical support for customers
  • Profile

  • Fluent English and German (C1)
  • Knowledge of CRM would be an advantage
  • Excellent communication skills
  • Problem-solving skills
  • Strong attention to details
  • Job Offer

  • Office in Toruń Old Town
  • Training abroad
  • International environment
  • Permanent employment contract after the successful probation period
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