Apple Device Management Engineer
Schenker Technology Center (Warsaw) Sp. z o.o.
Warsaw, Masovia, Poland
1 d. temu

Your tasks

The Global End User Services Operations (GEUSO) team is responsible to operate our global workplace platform, which is completely based on Microsoft's cloud services, including Azure AD Premium, Office 365 and InTune, and execute the Build / Run tasks.

The technical scope covers the platform and the devel-opment therein, and all other associated components. As 2nd . level engineer you are member of a team with highly trained and motivated 2nd level engineers.

The Apple Desktop Support Specialist is responsible for all questions and topics regarding Apple Desktop Support in the Global End User Service Operations team.

As part of the GEUSO team he will also work on Office 365 tickets in the cloud environment of DB Schenker. Key tasks & responsibilities* Participate in projects and ticket activities of the 2nd level team.

  • Participate in training programs of the GEUSO 2nd level team.
  • Work on 2nd level tickets for Apple devices and Windows devices.
  • Operate the device management system for Apple devices* Provide trainings to relevant support teams like ITSD, 2nd level support etc.
  • Create and document operational processes for the GEUSO 2nd. Level team
  • Requirements

  • Apple Certified Support Professional Certification or equivalent work experience* Passion for technology with 1-3 years of technical experience
  • Direct experience in supporting of apple devices in mid to large sized companies* Experience in Administration of Apple device management system like Jamf* Practical knowledge of Active Directory Federation Services (ADFS).
  • Azure AD Connect, Azure AD Sync, or Azure, SharePoint Online, and Office 365 : Exchange Online, Skype for Business Online, OneDrive for Business* Extensive knowledge in Apple OS's, MacOS in particular

  • Experienced in working in international teams.* Fluent in English language, both written and spoken. Further language skills, such as German, Spanish, Portuguese, Swedish or Slovakian is a plus.
  • Highly Flexible with the willingness to travel international* Relevant Microsoft Certification would be a plus
  • Our offer

    At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference.

    With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills.

    Together as one team, we are Here to move.

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