Platform Operations Lead
Unit8
Kraków, Lesser Poland Voivodeship, Poland
3 d. temu
  • Work on client projects that have a concrete impact on the business
  • Exposure to wide variety of projects, industries and technologies. Each client is different and provides unique opportunities to learn
  • Ability to contribute to internal open-source projects like Darts (https : / / github.com / unit8co / darts) or our MLOps platform
  • The opportunity to join a fast-growing service company with a start-up atmosphere
  • Self-employment flexibility linked with B2B contract
  • Tailor-made mentorship program
  • Learning activities such ML and Engineering Reading Groups
  • Knowledge sharing sessions with other engineers
  • Compensation package including base salary, yearly bonus based on the performance of the company
  • 10% of the time for self-development
  • 30 paid days off
  • Cross offices / company wide frequent events (off-site or on-line) as well as Fun Fund to spend with the team on after work activities
  • Unit8 is looking for a Platform Operations Lead to kick start our support and platform operation team - a.k.a "OPS crew" ️.

    The team will focus on high quality operations, managed services and L2 / L3 support for platforms and applications developed by Unit8.

    What You will do :

  • You will organically build and lead our platform OPS crew
  • In the initial phase it will be also hands on role, as it grows it will be evolving towards technical crew management
  • Ensures that supported platforms and apps are running smoothly and that SLAs are met
  • Represent the OPS crew towards prospects and clients
  • Manage escalaltions
  • Continuously improve team efficiency
  • Hard skills :

  • Hands-on ️
  • Practical experience with pipelining and scheduling solutions (eg. Airflow, Nifi)
  • Infrastructure as a Code (eg. Ansible / Terraform)
  • Proficiency with Linux system administration / troubleshooting
  • Cloud operations (one of the major clouds at least)
  • Basics of networking
  • Serverless solutions (k8s, docker)
  • Soft skills / Personality :

  • Good communicator, able to talk tech but also explain tech concepts / issues to non-tech customers
  • Self starter
  • Good organisation skills
  • Structured in approaching problems
  • Calm and pragmatic approach to solving conflicts
  • Committed to continuous learning of new tech
  • Experience(s) :

  • Leading and working in high tech L2 / L3 support role
  • Linux / Network / cloud admin roles
  • Technical leadership would be a plus (e.g. lead small team)
  • Familiarity / foundational understanding in the area of distributed systems, diverse data platforms, and software stacks
  • Founded in 2017, Unit8 is a fast-growing Swiss AI and data analytics company dedicated to solving complex problems of traditional industries like automotive, chemical, finance, manufacturing and pharma.

    We work with some of the biggest organisations in the world to solve the challenges that directly affect their business, be it operations, finance, manufacturing or R&D.

    Since our foundation we have successfully delivered more than 50 projects.

    Unit8’s mission is to drive the adoption of AI and Data Science in the non-digital industries and to help accelerate their digital transformation.

    Among its activities, Unit8 dedicates a part of its resources and time on projects that deeply matter to us - that includes collaboration on pro-bono and engineering for good cases.

    Founded in 2017, Unit8 is a fast-growing Swiss AI and data analytics company dedicated to solving complex problems of traditional industries like automotive, chemical, finance, manufacturing and pharma.

    We work with some of the biggest organisations in the world to solve the challenges that directly affect their business, be it operations, finance, manufacturing or R&D.

    Since our foundation we have successfully delivered more than 50 projects.

    Unit8’s mission is to drive the adoption of AI and Data Science in the non-digital industries and to help accelerate their digital transformation.

    Among its activities, Unit8 dedicates a part of its resources and time on projects that deeply matter to us - that includes collaboration on pro-bono and engineering for good cases.

    Unit8 is looking for a Platform Operations Lead to kick start our support and platform operation team - a.k.a "OPS crew" ️.

    The team will focus on high quality operations, managed services and L2 / L3 support for platforms and applications developed by Unit8.

    What You will do :

  • You will organically build and lead our platform OPS crew
  • In the initial phase it will be also hands on role, as it grows it will be evolving towards technical crew management
  • Ensures that supported platforms and apps are running smoothly and that SLAs are met
  • Represent the OPS crew towards prospects and clients
  • Manage escalaltions
  • Continuously improve team efficiency
  • Hard skills :

  • Hands-on ️
  • Practical experience with pipelining and scheduling solutions (eg. Airflow, Nifi)
  • Infrastructure as a Code (eg. Ansible / Terraform)
  • Proficiency with Linux system administration / troubleshooting
  • Cloud operations (one of the major clouds at least)
  • Basics of networking
  • Serverless solutions (k8s, docker)
  • Soft skills / Personality :

  • Good communicator, able to talk tech but also explain tech concepts / issues to non-tech customers
  • Self starter
  • Good organisation skills
  • Structured in approaching problems
  • Calm and pragmatic approach to solving conflicts
  • Committed to continuous learning of new tech
  • Experience(s) :

  • Leading and working in high tech L2 / L3 support role
  • Linux / Network / cloud admin roles
  • Technical leadership would be a plus (e.g. lead small team)
  • Familiarity / foundational understanding in the area of distributed systems, diverse data platforms, and software stacks
  • Work on client projects that have a concrete impact on the business
  • Exposure to wide variety of projects, industries and technologies. Each client is different and provides unique opportunities to learn
  • Ability to contribute to internal open-source projects like Darts (https : / / github.com / unit8co / darts) or our MLOps platform
  • The opportunity to join a fast-growing service company with a start-up atmosphere
  • Self-employment flexibility linked with B2B contract
  • Tailor-made mentorship program
  • Learning activities such ML and Engineering Reading Groups
  • Knowledge sharing sessions with other engineers
  • Compensation package including base salary, yearly bonus based on the performance of the company
  • 10% of the time for self-development
  • 30 paid days off
  • Cross offices / company wide frequent events (off-site or on-line) as well as Fun Fund to spend with the team on after work activities
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