Business Support Operation Specialist - Syndication
3m
Wroclaw, Poland
8 d. temu

Position Description

  • Industry standards creation
  • Project management in-between Digital Resource Center / IT / Business Groups / Customers
  • Support WE Global Product Information Management team across countries and Business Groups with focus on Channel Syndication and product content publishing
  • Understand, validate detail market and customer requirements and industry standards in respect to product content and to translate these into technical and process specification
  • Support the channel and the eCommerce team as a technical consultant to ensure the smooth data exchange with retail partners
  • Supporting the channel syndication programs and operational work in order to deliver product information in individual formats, mappings, industry standards and conversions to key channel partners, data portals and customers across all BGs
  • Ensuring availability, improve accuracy, consistency and quality of product content delivered to customers in digital channels
  • Responsible for being primary point of contact for WE Digital Resource Center and for both, internal and external customers, to manage digital content associated with customer facing application, data portals in a timely and accurate method according to Service Level Agreements
  • Analyze negative trends or delays in the process to identify root causes enabling identification of proactive improvement opportunities
  • Recommendations for ongoing process improvements to build industry standards and to drive efficiency and maximize value realization
  • Requirements :

  • 2-3 years professional experience in the similar position
  • Bachelor's degree or higher in Marketing, Business, Computer Sciences or related field from an accredited university
  • Experience in End Customer face to face contact
  • Training / consulting competency on front of customer
  • Fluent English
  • Strong project management skills
  • Very strong analytical, conceptional and structured outside-in thinking
  • Affinity to work in-depth with data and data structures
  • Ability to describe / collect complex data requirements in front of customer
  • Knowledge about and experience with industry syndication standards like BMECat, eClass, GS1, XML, ETIM
  • Excellent MS Excel Skills
  • Ability to articulate complex concepts in an easy and understand manner
  • Collaborative Team player
  • Offer :

  • Attractive compensation
  • Private medical care
  • Life insurance
  • Retirement scheme
  • Multisport card
  • Opportunity to work globally as part of an international organization
  • Work in a dynamic, respectful, inclusive and friendly environment with open door policy
  • Unique organizational culture focused on collaboration and problem solving
  • Professional training and onboarding package
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