International Financial Data Services (IFDS) is a joint venture between Boston-based State Street Corporation, a world leader in financial services providing investment servicing, investment management, trading services and investment research, and DST Systems, Inc.
a Kansas City-based leading provider of shareholder accounting services and proprietary systems. International Financial Data Services (IFDS) is a global market leader committed to providing high quality systems and services to our clients.
The IFDS family is made up of more than 5,500 world-class employees, located in our offices in Canada, Ireland, Luxembourg, India and the United Kingdom.
Your role :
Under the supervision of the Manager, the Client Reporting Team Supervisor is the focal point for the day-to-day activities of the Investor Services Reporting team.
The Client Reporting Team Supervisor has to ensure that the workload is distributed evenly amongst all team members and that all requests are dealt with efficiently, accurately and professionally.
The Client Reporting Team Supervisor is an integral part of ensuring that a high quality service is delivered to the client and internal departments Achieving high quality service is a team effort and the Investor Services Reporting Senior Associate needs to function at all times as a team player and ensure other team members do so too.
The Client Reporting Team Supervisor will work independently and will also work on improving established guidelines and practices by consulting with the Manager where clarification or exception may be required.
The Client Reporting Team Supervisor plays a supporting role to the Managers and drives operational excellence by implementing and embedding a continuous improvement culture.
Required Qualifications :
Successfully attended final second-level education (BAC+2 minimum) or equivalent professional qualification.
University degree in accounting, banking, finance or business administration will be considered as a plus.
At least five years relevant working experience in Transfer Agency or Financial Services involving staff supervision and operation management.
Experience of working within a high pressure environment with experience of meeting multiple deadlines.
An analytical and logical working methodology
Fluent in English with strong language skills a clear preference.
Additional languages (e.g. German, French, Luxembourgish, Italian and / or Spanish) are assets.
Advanced computing skills (MS Office : Excel, Word) are required.
SQL knowledge is considered as an additional asset.
Strong communication skills - adapting style to audience and including senior levels both internally and externally.
We offer : Employee savings plan
Employee savings plan
Premium life insurance package
VIP medical package
International operating environment
Development sessions with a mentor
Diversity of opportunities across a range of challenging and highly complex activities
Technical or leadership career pathway