GBS Reporting and Analytics Lead
Wroclaw, POL
1 d. temu

At Smith+Nephew, global medical technology company, we design and make technology that takes the limits off living, and we help healthcare professionals achieve the same goal.

Together we improve life, while also improving performance. This formed the basis for our purpose, #LifeUnlimited, and our culture pillars of Care, Collaboration and Courage.

Care means that we show empathy and understanding for each other, our customers and patients.

Collaboration means we work together as a team, based on mutual trust and respect.

Courage is about continuous learning, innovation and accountability.

Currently we are looking for someone to join our Wrocław’s centre on position of :

GBS Reporting and Analitycs Lead

Role Overview

This is a global role with solid reporting line to the MDM Reporting & Analytics Senior Manager. This role is responsible for development and execution of global operational / performance reporting and demand planning policies and processes and ensures these reporting processes support and inform the regular operations governance process, i.

e. monthly dashboards of actual performance KPI for different functions within GBS. This will include regular reporting to different functions as well as running various ad-hoc data collections and driving small automation and improvement projects in GBS centres.


Develop and maintain GBS performance analytics and demand planning tools and reporting processes

Coordinate the design, development and delivery of useful metrics, dashboards, scorecards, analyses and data reporting

Collaborate with different stakeholders within the business to help support their data, reporting and insight requirements.

Liaison with IT Data and Analytics / Finance teams and other services on cross functional reporting.

Build new reporting solutions when required

Create new processes for data extraction and build automation tools for day-to-day analyses.

Cooperate with Operations Team in driving automation / improvement projects.

Ensure all procedural documentation is maintained up to date

Coordinate work of the Global Reporting & Analytics team

Monitor the quality and productivity of the team’s activities

Identify the need for trainings for the specific team members

Ensure quality checks and back-up structure to guarantee accurate service delivery and service continuity

Ensure compliance with accounting policies and on time delivery of agreed KPIs

Coordinate benchmarking activities with Hackett

Coordinate Voice of the Customer for GBS Finance

Manage the meetings governance for GBS Finance team (Monthly Operations meetings, SLAs meeting, Global meetings)


At least 5 years of experience in people & process management (Managerial role)

Experience in setting up KPIs, dashboards and running global meetings


Experience in project management

Proficiency with Microsoft Office tools including strong capabilities with Excel and PowerPoint

Usage of advanced reporting and analytics tools (e.g. Tableau, Power BI ) for data visualization would be an advantage

Leadership and team building skills

Ability to solve problems and work under pressure, stress resistant

Highly developed communication skills

Highly developed presentation skills

Stakeholder management skills

Good knowledge of English (C1 level)


Able to take decision independently

Interest in automation, databases and robotics

Continuous Improvement mindset

Finance background

Travel Requirements :

at Smith+Nephew we offer

private health care multisport card / my benefit platform life insurance

subsidies for trainings and language classes postgraduate studies

wellbeing programs mentoring program CSR programs

annual bonus company stock saving plan recognition program

employment stability referral bonus

possibility of working remotely flexible working hours


Zgłoś tę pracę

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.

Mój adres email
Klikając przycisk "Kontynuuj", wyrażam zgodę neuvoo na przetwarzanie moich danych i wysyłanie powiadomień e-mailem, zgodnie z zasadami przedstawionymi przez neuvoo. W każdej chwili mogę wycofać moją zgodę lub zrezygnować z subskrypcji.
Formularz wniosku