At Smith+Nephew, global medical technology company, we design and make technology that takes the limits off living, and we help healthcare professionals achieve the same goal.
Together we improve life, while also improving performance. This formed the basis for our purpose, #LifeUnlimited, and our culture pillars of Care, Collaboration and Courage.
Care means that we show empathy and understanding for each other, our customers and patients.
Collaboration means we work together as a team, based on mutual trust and respect.
Courage is about continuous learning, innovation and accountability.
Currently we are looking for someone to join our Wrocław’s centre on position of :
GBS Reporting and Analitycs Lead
This is a global role with solid reporting line to the MDM Reporting & Analytics Senior Manager. This role is responsible for development and execution of global operational / performance reporting and demand planning policies and processes and ensures these reporting processes support and inform the regular operations governance process, i.
e. monthly dashboards of actual performance KPI for different functions within GBS. This will include regular reporting to different functions as well as running various ad-hoc data collections and driving small automation and improvement projects in GBS centres.
Develop and maintain GBS performance analytics and demand planning tools and reporting processes
Coordinate the design, development and delivery of useful metrics, dashboards, scorecards, analyses and data reporting
Collaborate with different stakeholders within the business to help support their data, reporting and insight requirements.
Liaison with IT Data and Analytics / Finance teams and other services on cross functional reporting.
Build new reporting solutions when required
Create new processes for data extraction and build automation tools for day-to-day analyses.
Cooperate with Operations Team in driving automation / improvement projects.
Ensure all procedural documentation is maintained up to date
Coordinate work of the Global Reporting & Analytics team
Monitor the quality and productivity of the team’s activities
Identify the need for trainings for the specific team members
Ensure quality checks and back-up structure to guarantee accurate service delivery and service continuity
Ensure compliance with accounting policies and on time delivery of agreed KPIs
Coordinate benchmarking activities with Hackett
Coordinate Voice of the Customer for GBS Finance
Manage the meetings governance for GBS Finance team (Monthly Operations meetings, SLAs meeting, Global meetings)
At least 5 years of experience in people & process management (Managerial role)
Experience in setting up KPIs, dashboards and running global meetings
Experience in project management
Proficiency with Microsoft Office tools including strong capabilities with Excel and PowerPoint
Usage of advanced reporting and analytics tools (e.g. Tableau, Power BI ) for data visualization would be an advantage
Leadership and team building skills
Ability to solve problems and work under pressure, stress resistant
Highly developed communication skills
Highly developed presentation skills
Stakeholder management skills
Good knowledge of English (C1 level)
Able to take decision independently
Interest in automation, databases and robotics
Continuous Improvement mindset
Travel Requirements :
at Smith+Nephew we offer
private health care multisport card / my benefit platform life insurance
subsidies for trainings and language classes postgraduate studies
wellbeing programs mentoring program CSR programs
annual bonus company stock saving plan recognition program
employment stability referral bonus
possibility of working remotely flexible working hours