Software Engineer in Test
Krakow, Poland
1 d. temu

Job Description

Zendesk is looking for a Software Engineer in Test to join the Sell Force team! We’re seeking a test engineer to help us ensure quality of core features used by Zendesk Sell customers.

Our mission is to make core offering of Zendesk Sell reliable, simple and robust with low-friction delivery process.

Sell Force team looks after the crucial parts of the Zendesk Sell product - the core of sales domain : contacts, their relations and the sales pipeline.

Thousands of sales people depend on these features every day - you can be a part of our journey to make them more productive.

What you will do as a Software Engineer in Test

Be the advocate of testing and quality in the team. Mentoring other team members and building quality awareness during all project stages right from the initial feature idea

Define and automate test scenarios on the level of HTTP API or web browser

Fix inefficiencies and instabilities in existing test suites

Refactor and improve existing automated tests for easier maintenance and extension

Identify scenarios to be tested and be able to manually execute then

Work with other specialists on best practices, libraries and guidelines for developing integration tests

Stay on top of the features delivered by other teams to have a broad view on the possible interactions between subsystems

Improve and monitor our CI pipeline

Is that you?

You understand the value of test automation, performing manual tests & exploring the product under test

You are actively investing into learning innovative approaches to testing and current best-practices around quality assurance in software engineering

You have used different test frameworks and test automation tools for web applications

You have good programming skills allowing you to create & structure code so that it’s readable by others and easy to extend

You have experience with a dynamic programming language (e.g. Python or Ruby)

Code review, continuous integration, short iteration cycles are a part of your DNA

You are open to giving and receiving constructive feedback in a supportive environment

You decompose projects into smaller units that can be delivered iteratively

That said, if your experience looks a little different and you think you can rock the role, we'd love to learn more about you!

Our tech stack

We leverage a service oriented architecture. Zendesk Sell itself consists of over 130 services integrating via queues and HTTP APIs.

The web app of Zendesk Sell is a JavaScript single-page app which uses React & GraphQL extensively.

At the heart of our automated test suites is the Ruby programming language and RSpec testing framework. Our browser tests are driven by Watir library which uses Selenium underneath.

To ensure continuous integration we use Jenkins pipelines and Github Actions.

What we offer

Our team consists of passionate people who love what they do. We offer an environment build on trust and transparency. We want everyone to take pride and ownership over parts of the projects that are exiting and provide a lot of opportunity to learn and grow.

You'll be equipped with everything you need to be productive as an engineer and maintain a healthy work-life balance :

Flexible working hours

Professional development fund

Comfortable office, daily catering (once we’re back in the office) or reimbursement of the equipment of your choice for home-office setup

Premium Medical Insurance (incl. dental care & physiotherapy) as well as Private Life Insurance.

Working environment that cultivates diversity and inclusion


At Zendesk, we believe that every great customer relationship stems from a conversation. So we built a customer service software company that designs solutions to foster better customer relationships.

From large enterprises to startups, powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition.

Zendesk serves more than 160,000 customers across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide. Learn more at .

We believe in service. about how we provide support to our local communities with volunteering, grants and product donations.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

We are an AA / EEO / Veterans / Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law.

If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes.

Zendesk's explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.

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