Zendesk is looking for a Software Engineer in Test to join the Sell Force team! We’re seeking a test engineer to help us ensure quality of core features used by Zendesk Sell customers.
Our mission is to make core offering of Zendesk Sell reliable, simple and robust with low-friction delivery process.
Sell Force team looks after the crucial parts of the Zendesk Sell product - the core of sales domain : contacts, their relations and the sales pipeline.
Thousands of sales people depend on these features every day - you can be a part of our journey to make them more productive.
What you will do as a Software Engineer in Test
Be the advocate of testing and quality in the team. Mentoring other team members and building quality awareness during all project stages right from the initial feature idea
Define and automate test scenarios on the level of HTTP API or web browser
Fix inefficiencies and instabilities in existing test suites
Refactor and improve existing automated tests for easier maintenance and extension
Identify scenarios to be tested and be able to manually execute then
Work with other specialists on best practices, libraries and guidelines for developing integration tests
Stay on top of the features delivered by other teams to have a broad view on the possible interactions between subsystems
Improve and monitor our CI pipeline
Is that you?
You understand the value of test automation, performing manual tests & exploring the product under test
You are actively investing into learning innovative approaches to testing and current best-practices around quality assurance in software engineering
You have used different test frameworks and test automation tools for web applications
You have good programming skills allowing you to create & structure code so that it’s readable by others and easy to extend
You have experience with a dynamic programming language (e.g. Python or Ruby)
Code review, continuous integration, short iteration cycles are a part of your DNA
You are open to giving and receiving constructive feedback in a supportive environment
You decompose projects into smaller units that can be delivered iteratively
That said, if your experience looks a little different and you think you can rock the role, we'd love to learn more about you!
Our tech stack
We leverage a service oriented architecture. Zendesk Sell itself consists of over 130 services integrating via queues and HTTP APIs.
At the heart of our automated test suites is the Ruby programming language and RSpec testing framework. Our browser tests are driven by Watir library which uses Selenium underneath.
To ensure continuous integration we use Jenkins pipelines and Github Actions.
What we offer
Our team consists of passionate people who love what they do. We offer an environment build on trust and transparency. We want everyone to take pride and ownership over parts of the projects that are exiting and provide a lot of opportunity to learn and grow.
You'll be equipped with everything you need to be productive as an engineer and maintain a healthy work-life balance :
Flexible working hours
Professional development fund
Comfortable office, daily catering (once we’re back in the office) or reimbursement of the equipment of your choice for home-office setup
Premium Medical Insurance (incl. dental care & physiotherapy) as well as Private Life Insurance.
Working environment that cultivates diversity and inclusion
At Zendesk, we believe that every great customer relationship stems from a conversation. So we built a customer service software company that designs solutions to foster better customer relationships.
From large enterprises to startups, powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition.
Zendesk serves more than 160,000 customers across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide. Learn more at .
We believe in service. about how we provide support to our local communities with volunteering, grants and product donations.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.
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