CX Business Development Manager – Security
Krakow, Poland
6 d. temu

Why you'll love Cisco

We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives.

Our employees' ground-breaking ideas impact everything imaginable. Here, that means we will take creative ideas from the drawing board to dynamic solutions that have real world impact.

Cisco is evolving a rich solution portfolio of next generation software, hardware, and services to meet customers' changing business requirements in the digitisation journey.

What You’ll Do

As a natural leader, you will work closely with Cisco Sales and CX Teams in developing new business opportunities and delivering proposals and closing opportunities to meet our customer’s business and IT needs.

You excel in applying your expertise in architectures, technologies and consultancy for services design and driving customer outcomes.

You will actively develop relationships with our customers, key partners, facilitate client sessions, lead pre-sales efforts ensuring appropriate experts are engaged, to deliver business growth with trusted expertise and value creation.

Who You'll Work With

You will be part of CX, the Customer Experience organisation that is leading multi-discipline Cisco colleagues transforming how we work with strategic and complex clients to help them achieve their goals with Cisco.

You will be building positive relationships internally and externally leading to growth. You will join a team that are focusing on Customer Experience across the entire lifecycle, with this role focusing on pre-sales, the results and long-term success of Cisco.

Who You Are

You are an analytical problem solver with a strong technology background, coupled with business acumen and inter-personal skills, compelled to help customers grow.

You have the ability to lead diverse teams in multiple pre-sales engagements coordinating activities, driving efficient collaboration and effective governance, producing high quality proposals.

You are deeply organized, yet comfortable in a rapidly changing, dynamic environment. High energy, "roll-up your sleeves" attitude and dedication to success are imperative.

You are able to handle multiple priorities across complex projects and convey complex concepts in the simplest of terms.

You thrive dynamic in a diverse environment and you can work with a variety of critical priorities converting customer problems into Cisco delivery.

Knowledge, Skills and Responsibilities :

  • 5+ years in sales / solution development / business development role and 12+ years of work experience
  • Strong client presence and consulting and / or delivery skills
  • Experience in Service Design for integrated service solutions
  • Cisco professional certification level (CCNP / CCDP / CCSP) or equivalent knowledge in Security
  • Pre-sales or delivery experience with majority of the following Security solutions available at the market :
  • Network Security : NGFW / NGIPS, ASA, Firepower, FMC, CSM
  • Security Policy and Access : ISE, ACS, Cisco DUO, AnyConnect
  • Advanced Threat : Cisco AMP, ThreatGrid, Stealthwatch
  • Cloud, Web, and Email : Umbrella DNS, Umbrella SIG, ESA, WSA, CES, CASB
  • Security orchestration : CDO, SAE
  • Strong understanding of wider Security concepts :
  • Compliance regulations (PCI-DSS, SOX, HIPAA, ISO27001, ISO27002)
  • Secure Network Access (NAC, 802.1X, AAA, BYOD, MDM, MFA)
  • Cryptography (hashing, encryption, PKI (X.509), SSL, IpSec)
  • SoC / Incidence Response / SIEM
  • Pen Test and Exfiltration techniques, Threat intelligence, Threat hunting, Malware analysis, Command and Control (C2)
  • Network infrastructure security methods
  • Ability to consult and communicate effectively with demonstrable skills in writing compelling storylines, both in slide and text formats
  • Strong organisational skills including planning, reporting, directing / coordinating the work of others
  • Ability to handle multi-tasking environment and to meet tight deadlines
  • Work and lead in a multi-functional diverse matrix organisation of experts
  • Applies expertise in architectures, technologies, consultancy for services design
  • Analysis and problem solving with focus on aligning solutions to strategic imperatives
  • Drives customer outcomes by :
  • Developing potential opportunities from an early sales stage
  • Designing service solutions for fully qualified opportunities
  • Leading with transactional services but driving towards a long-term lifecycle services solution
  • Aligns to regional service and business needs as required, including
  • Growth participate in go to market strategies for growth initiatives
  • Offer lifecycle supporting development and introduction of new services and enabling sales to use them
  • Customer-facing services portfolio SME working with sales and CX to develop new business opportunities to booking
  • Interlocked with sales and delivery
  • Jointly validating and prioritizing engagement opportunities
  • Produce compelling proposals with associated Service Design, levels of effort, quotes and contracting documentation
  • Desirable experience in partnering / subcontracting professional services
  • Strong general knowledge across a broad range of technology solutions such as Security, Networking, Data Centre, Cloud, Software etc.
  • A strong desire to continuously improve your knowledge, skills and abilities
  • Why Cisco

    At Cisco, each person brings their unique talents to work as a team and makes a positive impact.

    Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

    We connect everything : people, processes, data, and things. We innovate everywhere, from launching a new era of networking that adapts, learns and protects, to building Customer Experience that accelerates businesses and business results.

    Our technology powers entertainment, retail, healthcare, education, connected cars and more from Smart Cities to your everyday devices.

    And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.

    We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation, having built the Internet, we’re now re-inventing it.

    We are dreamers and we are doers.

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