ASSOCIATE ENGINEER, TECHNICAL SUPPORT
Rockwell Automation, Inc.
Katowice, Poland
5 d. temu

Responsibilities :

  • providing technical support to clients and engineers, technicians and product specialists who diagnose and solve technical problems, mostly via chat;
  • expanding knowledge and improving your specialist skills;
  • developing knowledgebase articles based on customer issues and your own research results.
  • making simulations and analysis of our customer issues in Lab environment
  • Requirements :

  • higher technical education (preferred fields : automation, electrical, IT or related);
  • completed training and proficiency in integrated architecture (Logix, Networks & Drives), in advanced system applications is a plus
  • very good knowledge of English;
  • ability to work effectively in stressful situations and under time pressure;
  • the ability to set priorities correctly;
  • ability to communicate with all levels of management;
  • readiness for shift work and weekends.
  • Business Group

    Control Products and Solutions

    Job Category

    Sales, Services, and Solutions

    Industry

    Automotive, Entertainment, Fibers & Textiles, Food & Beverage, Household & Personal Care, Infrastructure, Life Sciences, Marine, Mining, Metals & Cement, Oil & Gas, Power Generation, Print & Publishing, Pulp & Paper, Semiconductor & Electronics, Tire & Rubber, Water Wastewater

    Company Overview

    Over centuries, the world has evolved and advanced. New innovations change how we work. How we live. How things get made.

    The next industrial evolution is here a new test of intelligence for humans and machines. Where breakthroughs are hard won and success requires sifting through overwhelming data for insights, clarity and confidence.

    Rather than fearing change, we embrace its possibilities. We know how to connect the imaginations of people with the potential of machines to make the world work better.

    More intelligent. More connected. More productive.

    We stand with the problem solvers, the builders, the makers, the innovators because we belong to that community. And we stand ready to lead the way.

    At Rockwell Automation, we are expanding human possibility.

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