Senior Customer Application Engineer

Warsaw, Masovian, Poland

5 d. temu

Job Description Summary

The Senior Application Engineer (AE) is a role, being part of Customer Support team, that is the interface between the Engineering team in offshore business and the Sales and Tender team for any Request for Quotation (RfQ) received for the HALIADE X wind turbine mainly in the Poland market, with also the possibility of supporting the execution face of the opportunity once contract signed.

Job Description

In this case the Senior Requisition Engineer will be focused mainly in any opportunity in Poland.

The main responsibilities of this role are :

Analyzing the Employer Requirements (ER) received and standards applicable for any opportunity that is decided to quote.

From this analysis, the AE shall identify any deviation in comparison to the product.

Identify the adjustments (Design to Order, DTO) to be done in the product to fulfill the ER, including the cost associated.

Identify adjustments to be done (Design to Order, DTO) due to the applicable standards.

DTOs definition following the corresponding process

DTOs result shall be shared with Sales and Tender point of contact to take into account in the budget.

Provide technical leadership to the application engineering team and mentor team members and drive best practices and learnings from one opportunity to another

Liaise between customers and Engineering regarding balance of plant equipment for configuring interfaces, safety protections, and control systems for both the wind turbine and the entire wind farm

Establish and maintain relationships with both external and internal representatives to ensure that customer requirements are ultimately understood and achieved

Provide timely & accurate responses to customer technical inquiries and issues, efficiently leveraging our global matrixed engineering organization as needed

Develop the engineering schedule with the support of the scheduling team if working during the execution phase of the contract (OTR)

From the RfQ analysis the AE will also identify the Features and Accessories (F&A) to be costed in the budget of the opportunity to send the firm bid.

In his / her function, the AE will clarify additional risks based on specific requirements from client and / or market, including duties to ensure Technical Regulation and Standards processes are applied in each case.

The AE will be responsible to create for Engineering team’s scope, for every bid :

The Scope of Work Matrix

Risk Assessment Matrix (RAMP)

Deviation list from ER

Cost and concept of the DTOs

Cost of the standard work of Engineering for the project execution (POH).

The AE will work closely with the Tender Manager of the Poland market in order to support clarifications based on employer requirements in documentation or face to face meetings with client experts and Technical Due Diligence (TDD), as well as to Identify project opportunities increasing project margin and drive associated DTOs or Variation Orders.

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