Process Documentation Specialist
Krakow, Poland Countrywide,Poland
4 d. temu


Our People & Places Solutions business reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do the tremendous positive impact and value our solutions bring to our communities and society as a whole.

From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology we're integrating a multitude of these solution elements to build the smart environments of tomorrow.

We have more than 1700 colleagues in Poland, supporting our business in all global regions. Our Global Delivery Center (GDC) engineers in Krakow and Warsaw office collaborate on the design and delivery of local and global projects in the fields of engineering, design and construction.

Our Global Business Services (GBS) specialists provide global support and expertise in the fields of Accounting, Procurement, IT, HR and Graphic Design.

Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed today and into tomorrow.

The HR Global Business Process Team develops, publishes and maintains various types of documentation that enables HR processors to carry out their work effectively.

We aim to publish knowledge that is clear, precise and easily understood and followed.The purpose of this role is to support the development and maintenance of this documentation.

Core duties and responsibilities include :

  • Develop, edit & format HR GBS process documentation by working with the Global Process Team and GBS administrators.
  • Build a thorough understanding of GBS processes across multiple GBS administrative teams.
  • Maintain knowledge within the Jacobs QMS
  • Coordinate and prioritize day-to-day work with supervisor and GBS administrative teams.
  • Work with supervisor to define goals and identify metrics for success
  • Training on process mapping using the MS Visio tool and Lean thinking will be provided for the right candidate.The role is based at in the Krakow office and some homeworking can be accommodated.


  • Bachelor’s degree in English
  • 1-3 years of recent experience regularly using Microsoft Office applications and of using English in a business environment.
  • Firm grasp of grammatical rules, clear and concise writing, references and citations
  • Competent in Microsoft Office applications (including, but not limited to : Word, PowerPoint, and Excel) as well as others (Acrobat, Visio)
  • Understanding of a wide variety of shared workspace platforms (SharePoint, MS Teams, etc.)
  • Detail oriented
  • Effective listening
  • Ability to participate on a team as well as to work independently
  • Excellent oral and written communication skills
  • Deadline and solution oriented
  • Time management skills
  • High work ethic and standards
  • Accountable for the quality of your work
  • We offer

  • A unique opportunity to work closely and directly with experienced Buyers
  • Internal trainings, possibility to get familiar with Oracle, Ariba system and other procurement software
  • Opportunities to develop your career in a dynamic, growing team
  • Great working atmosphere.
  • Aplikuj
    Mój adres email
    Klikając przycisk "Kontynuuj", wyrażam zgodę neuvoo na przetwarzanie moich danych i wysyłanie powiadomień e-mailem, zgodnie z zasadami przedstawionymi przez neuvoo. W każdej chwili mogę wycofać moją zgodę lub zrezygnować z subskrypcji.
    Formularz wniosku