Service centers based in Tokyo, Singapore, Krakow & Lake County are dedicated to support AbbVie Employees and Managers in their administrative and operational needs.
HRConnect center in Krakow was established in 2020. Since then we are delivering HR services for AbbVie employees in the EMEA region.
We are an international team of professionals passionate about HR matters. HRConnect Consultant - English speaker acts as the first point of contact for employees and managers HR inquiries providing them with excellent support.
In this role you will help AbbVie colleagues succeed at work by supporting them resolving HR related queries. Become a part of HRConnect Team where you will : Provide advice to employees and managers related to HR processes, policies and general questions via phone, chat or email Find the solution for every question using procedures, policies, knowledge databases to resolve employee and manager inquiries Maintain personal and organizational data in our HR system (Workday) Navigate employees and managers with self-service transactions and processes Cooperate actively and closely with colleagues from other HRConnect teams Cooperate with internal and external stakeholders (Business HR, Benefits, Total Rewards, Finance and other) Document all employee inquiries and transactions in case management tools as required Participate in continuous improvement workshops, projects and initiatives Support Project related tasks and goals Qualifications Become one of us if you have Bachelor degree in HR relevant field of study At least 2 years of demonstrable experience in customer service Strong written and oral communication skills in English (C1) Strong customer service and interpersonal skills Team player attitude and clear communications skills Previous experience with HR service and processes as well as HRIS tools and systems Ability to follow standard procedures and processes Ability to handle confidential and sensitive information Joining AbbVie you gain : Attractive salary package including annual bonus Development opportunities in the international organization Friendly work atmosphere Professional trainings Private health care packages for you and your family Fully paid life insurance with additional packages co-financed by the employer Commuting allowance Multisport Plus card Social Fund benefits Possibility to join Employee Stock Purchase Plan Additional days off Travel No Job Type Experienced Schedule Full-time Job Level Code IC Equal Employment Opportunity At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients.
As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.