IT Senior Specialist - GOS
Wroclaw, Poland
9 d. temu

Position Description

  • Resolve incidents (i.e. break / fix, etc.) and service requests that are assigned to them
  • Assist in configuration analysis across assigned SAP and it’s associated integration points
  • Assist in resolving business requirements via SAP configured solutions
  • Collaborate as needed with other SAP support team members
  • Meet or exceed established SAP Support Service Level Agreement (SLA)
  • Update procedures, operation instructions, and any other documentation impacted by system changes
  • May be required to travel internationally if needed
  • Active and proactive participation in trainings, on-line trainings, self-study
  • Off hours on-call support may be required.
  • Ensures adherence to 3M and Global Support Organization policies, guidelines, and procedures as required for the effectiveness and quality of the services provided.
  • Continuous improvement of processes and Lean Six Sigma project coordination.
  • Positively contributes to and supports team efforts and objectives.
  • Required

  • Minimum of 5 years’ experience working with SAP,System support and (or) maintenance FI (Financial Supply Chain Management, General Ledger, Accounts Receivable, Fixed Assets and Projects), CO (Overhead Management, Profitability Analysis, Product Costing, Material Ledger and Actual Costing)
  • Very good knowledge about integration with other SAP modules
  • Very good knowledge and understanding of finance processes
  • Must be fluent in English,
  • Experience in a global SAP environment
  • Incident Management Experienced
  • Business Process Experienced
  • Self-directed and have strong independent problem solving skills,
  • Ability to develop and execute tasks / plans with minimal supervision,
  • Preferred

  • Experience working on or supporting one or more SAP ECC implementation
  • Experience working with custom enhancements and solutions
  • Experience working with SAP Solution Manager, HP Service Manager, HP Quality Center, and IT Help Request,
  • Strong communication and presentation skills and the ability to work in a team environment,
  • Experience in business process design and / or redesign
  • Experience working in ERP support function
  • Offer :

  • Attractive compensation
  • Private medical care
  • Life insurance
  • Retirement scheme
  • Multisport card
  • Opportunity to work globally as part of an international organization
  • Work in a dynamic, respectful, inclusive and friendly environment with open door policy
  • Unique organizational culture focused on collaboration and problem solving
  • Professional training and onboarding package
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