Job Description :
The Network Engineer is a recognized technical expert for the Network, Telephony and Network Security Infrastructure technology and services utilized within Tenneco.
This position works for the Enterprise Network & Telephony team to provide reliable network services to the end users. This position helps ensure smooth network operation, vendor coordination, timely issue resolution and network enhancements.
The Network Engineer duties include the following :
Analyze current infrastructure environment and existing services; to detect critical deficiencies and recommend solutions for improvement.
Support daily operations of the network and telephony infrastructure by timely resolution of the Incidents and requests.
Develops and maintains documentation of network diagrams, configurations, design templates, standards and work instruction and operational documentation for Network and Telephony team.
Develops and maintains an upgrade and maintenance schedule for the Network and Telephony including patches, upgrades and new installations.
Perform infrastructure / services capacity assessments of new and existing infrastructure / service solutions, ensuring that capacity requirements meet the to-
be or existing workload attributes.
Support Enterprise and Regional IT teams with troubleshooting and maintaining Network, Telephony and Network Security technologies :
Analyze industry trends and define best practices around the use of infrastructure technology and services.
Coach and mentor technical staff resources on areas of technical expertise.
Lead on the resolution and corrective actions of complex infrastructure system and service problems for the supported business systems in the Tenneco environment
Participate in Project Execution, partnering with Enterprise, Security and Regional Services IT teams and external service providers, utilizing tools and following IT Standards and Procedures
Participate in BOS Reporting, Continuous Improvement and Lead problem solving (8D) analysis to avoid repeat issues
Proactively support all critical equipment’s and end user capacity management issues by archiving or upgrading the infrastructure
Actively Participate in Regional and Enterprise team meetings, to understand business requirements, team progress and work on action plans as per committed timelines -
Provide solutions to reported issues from Regional Teams to resolve incidents, problems or improvements
Work with and manage various service providers to provide reliable service. Work on service improvement plans with the vendors where necessary.
Required Skills :
Ability to work independently in a matrix organization
Advanced Technical knowledge on technologies / services such as LAN, WAN, MPLS, DMVPN, TCP / IP, LAN switching, network routing protocols, IP & TDM telephony, VPN, 802.
1x, WiFi Networking, cloud network services etc.
Advanced working knowledge of Cisco LAN switches, Cisco routers, wireless controllers, Checkpoint Firewalls, F5 load Balancers, Riverbed WAN Accelerators, BlueCoat on-
prem and cloud proxies, splunk.
Knowledge working IP and traditional telephony systems like Avaya, Alcatel, understanding of cloud telephony solutions.
Knowledge of project management and infrastructure services delivery.
Strong understanding of standard procedures, templates Presentations, financial analysis, coaching, team collaboration and leadership skills.
Excellent written and verbal communication skills along with the ability to interact in a multinational team environment.
Excellent relationship-building and ability to translate technical concepts into non-technical terms.
Expert in gathering relevant information systematically, consider a broad range of issues or factors, grasp complexities and perceive relationships among problems or issues;
use accurate logic in analyses
Expert knowledge in 5S and Root Cause Analysis
Required Experience :
Education : 4 year University degree in Computer Science, Engineering, or Mathematics. Master degree in Business Administration desirable.
IT or related field preferred)
5-7 years’ experience of relevant working in a Global IT Organization supporting internal IT Infrastructure on-site and remotely (automotive and / or manufacturing industries is a plus)
Global perspective and experience is a must.
Demonstrated experience partnering with application delivery, application development, project managers and business colleagues, delivering effective IT / business solutions.
Certificate Preferred : ITIL, CCDA, CCNP, CCDP, Security, CISSP, CCIE
Level of Education : bachelor degree
Years Of Experience : 4-5 years