Customer Client Support with German
PerkinElmer
Krakow
2 d. temu

Job Title

Customer Client Support with German

Requirements : BA or MA degree

BA or MA degree

Very good English - min B2 level

Very good German - min B2 level

Good customer service skills

Organized, methodical and able to multi-task

Excellent listening, communication, very good relationship skills

Resposibilities :

Support Inside Sales DACH team (responsible for Consumables sale within Germany, Switzerland and Austria) in responding to customer’s inquiries and handling customer’s issues

Interface with other departments as required, handling customer situations, research customer issues and solving internal coordination problems, maintains communication by troubleshooting, reporting and tracking problems

Prepare quotations using SAP system

Coordinate with other company departments to prevent and resolve issues in product quoting, sales, and shipping

Communicate new product and service opportunities, special developments, information, or feedback gathered through customer contact to appropriate owner Using SAP, SFDC, CRM and other company software

What we offer : 1-year contract

1-year contract

Attractive compensation and annual bonus.

Life and long-term disability insurance.

Social benefits : Gym card, Christmas vouchers, vacation and childcare subsidies, cinema tickets.

Tuition reimbursement.

Referral awards.

Flexible working hours.

Home Office.

Allowance for working from home due to pandemic.

Possibility to borrow screen and chair from the office during pandemic.

Modern office facility including parking lot.

Bike ride subsidy.

CSR & sport activities.

Fresh fruit served every morning.

Relaxation, gaming, and nursery room.

and up to 30 days of vacation!

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