Customer Account Manager and Excise Duty Specialist (ROMANIA)
Recruitment International Consulting Group Sp. z o.o.
Warszawa, Polska
2 d. temu

For our Client, an interational petrochemical company, we are looking for a Candidate for the position :

Customer Account Manager and Excise Duty Specialist (ROMANIA)

Responsibilities :

  • Management of customer account :
  • Customer onboarding
  • maintaining customer data in ARTIC, verification of documents, account customization
  • building and maintaining relationships with customers (email, telephone, other media)
  • upselling customers with company services and providing advice and expertise in the area of Excise duty refund to customers
  • Execution of operations related to the Excise duty refund process :
  • verification of documents, checking the validity of claims
  • calculating Excise duty refunds
  • claims submission and follow-up
  • appeal handling, authority audits support and supervision on behalf of the customers
  • follow-up of invoicing, refund transfers and payments to / from the customers
  • Maintain a working relationship as required with Tax or Customs authorities in charge of Excise duties and follow up on legal changes and new legislations
  • Requirements :

  • Higher education and a minimum of professional experience required
  • Strong numerate, analytic, autonomy and organisation skills
  • Ability to respect strict deadlines and to efficiently process significant volumes of data
  • IT literate, ideally with advanced MS Office tools
  • Good communication skills and commercial acumen
  • Native Romanian speaker required and professional competency in French and / or English
  • Client offers :

  • Employment contract
  • An interesting job in a multinational company
  • Benefits package
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