Business Transformation Manager

Capgemini

Krakow, PL

6 d. temu

Recruitment process for this position and onboarding trainings are conducted online. About us

Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation.

Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.

Who are we looking for?

Required competences :

Experienced in sales and client delivery in Strategy and Transformation programs

Experience in enterprise change management across complex programs

Demonstrated leadership experience and ability to adapt, with willingness to readily take ownership of tasks and problems

Ability to apply logic to solve business problems through a detailed analytical approach

Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands

Drive to overcome the most challenging or difficult obstacles and look for ways to improve results

Initiative to actively seek new knowledge and improve skills

Strong interpersonal skills with ability to collaborate and work effectively with individuals, strengthening relationships to achieve win-win solutions

Ability to communicate complex situations clearly and simply by listening actively and conveying difficult messages in a positive manner

A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view

Ability to translate requirements into a business case

Ability to understand clients’ needs and challenges and apply creative and logical approach to identify solutions

Ability to travel (around 30% of the time) international and domestic

Required knowledge :

Experience and skills in consulting projects will be an advantage

Experience in Project Management (project management certification will be an asset) and proven track of projects delivery

Tools : master of MS Office (Excel and PowerPoint), Project Management Tools (e.g. : MS Projects), Business Process Modelling tools (Aris, MS Visio)

Ability and comfort interacting with management on Client’s side

Must be able to demonstrate a level maturity while under constant pressure from the business and technology community

Excellent ability to establish and maintain world class working relationships with all peers and stakeholders

Service Delivery Models (SSC, BPO, hybrid, BOT etc)

GBS trends and concepts, potential locations landscape in CEE and location study methodology and tools

As well as :

SSC / BPO markets globally

SSC / BPO benefits, advantages and disadvantages

GBS design and service management aspects

Migration as a Service (Lift & Shift, Transform & Shift)

Typical GBS related risks and mitigation plans

Change Management, especially sponsorship aspects

General process knowledge of AP, AR, GL, MDM (HR, IT, Procurement will be advantage)

PMO methodologies and tools

Excellent organizational and time management skills

Fluent English and French or German would be an asset

What will you do?

We seek focused and inspired individuals who have the special power to build the close, trusting relationships that are key to delivering the seamless and efficient services that Clients expect from Capgemini.

Therefore, your main responsibilities will be :

Deliver and manage overall projects or their parts accordingly to time, cost and expected quality, specifically : Use your knowledge and expertise to develop high quality project deliverablesOrganise and participate in workshopsKey client interfaceProvide feedback and secure feedback is providedMonitor and report project progressMonitor risks and prepare mitigation plans

As well as :

Participate in workshops and meetings

Constantly work on strengthening your professional knowledge and expertise

Use your knowledge and experience to support development of Capgemini’s offering

If required, manage project financials, define and maintain project plan, supervise resource allocation, monitor and report project progress, assess and mitigate risks

Participate in end-to-end sales process, specifically proposal development process (from client request through to final issue and potentially subsequent project delivery)

Build and maintain strong working relationships with key internal and external stakeholders

Use your knowledge and expertise to actively support development of Capgemini’s offering and products (e.g. DGEM, ESOAR)

Act as a coach, guide and advise individuals to enhance or support personal and professional growth and learning

Develop transformation agenda for existing and new clients

Who will you be working with?

As an integral part of Capgemini’s Global Business Services Team, you will be supporting our global Clients in the end-to-end GBS journey.

Starting from shaping out the sourcing strategy and future business operations, through GBS design and large-scale transformations, ending up with implementation of the chosen Target Operating Model, you will help us in strengthening our strong market position.

Atmosphere

Working with great people and in legendary atmosphere

No formal dress code

Annual family picnics

Unforgettable integrational events

Employee volunteering opportunities and interesting CSR projects

We value and respect diversity in terms of gender, nationality, roles, age, interests

Internal celebration initiatives : Children’s Day, St. Nicholas Day and many more

Supporting employees’ hobbies : Business Run, e-sport games, basketball, volleyball

Development

Development in expert or leader competencies

Broad training offer with possible co-funding

Access to MIT Sloan Management Review Polska knowledge base

Introduction plan for new employees and Buddy Initiative

A wide range of instructor-led and e-learning trainings

Co-financing for post-graduate studies and courses

Many companies under one roof / internal headhunters

Internal development events : conferences, meetings, communities

Education First platform for learning English online

Benefits

Contract of employment for an indefinite period

Bonuses, including those for new employees recommendation

Additional life insurance

Access to MyAudiobooks Entertainment and personal growth in audio version

Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)

Disability inclusion, assistive technologies, reasonable accommodations

Stay Well helpline to support the emotional and mental aspects of well-being

Private medical care for you and your family

Bicycle parking and carpooling options

Free coffee, water, milk and wide range of teas

Anti-smog plants in offices

Car leasing

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