Senior Quality and Automation Analyst
Ernst & Young Global Limited
Wrocław, , PL
16 d. temu

Senior Quality and Automation Analyst EY GDS Service Excellence team’s purpose is to drive efficiencies in the way EY teams operate and deliver service to both internal and external customers.

This is achieved through extensive training and mentoring in the area of Lean Six Sigma tools and desktop automations (VBA, Access).

In the role of the Quality and Automation Specialist (Associate) you will be contributing in building the Continuous Improvement Culture in our organization.

You will be taking active part in various quality and automation projects, both on a global and local scale. Your key responsibilities

  • Participation and support for local and global projects within our organization will be the main part of you role
  • Supporting EY GDS teams in building automations for their processes
  • Active participation in the process optimization and process analysis
  • You will support the team in building automations for EY GDS operations
  • Create and implement best practices for process improvement across all GDS Locations
  • In the role, you will also communicate and report quality data, issues, non-compliance, process gaps through measurements
  • Skills and attributes for success

  • Degree in Informatics, programing certificate or equivalent experience preferred
  • Experience in process optimization, identifying process gaps, as well as creating and implementing improvement ideas
  • Fluent English skills
  • Good Knowledge of Visual Basic for Applications (VBA) programming language and proficiency in MS Office (Excel, Access, Outlook)
  • Knowledge of programming language such as JAVA, Python,
  • Good understanding of XML format
  • Knowledge of other programming languages is an asset (SQL, MySQL, C#, etc.)
  • Analytical mindset, but also creative and a can do attitude
  • What we look for We’re interested in hiring a professional who is capable of thinking creatively and providing innovative suggestions that will improve service delivery of various service lines at EY GDS.

    A great candidate would be someone able to demonstrate professionalism, competence and clarity of communication when dealing with the clients and leadership What working at EY GDS offers This role offers a great visibility within the whole organization.

    Your ideas and improvements may improve our major business processes and result in visible time and cost savings. You will play a role of an enabler, coaching and educating the whole EY GDS organization in terms of Lean philosophy.

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