Customer Experience Specialist (French)
Honeywell
Katowice, Poland
‎9 godz. temu
source : Europe Language Jobs

Description

As a member of the Customer Service team, the Customer Experience Specialist is responsible for the entire OtC (Order to cash) process, which is order processing in ERP, management of customers, communication, contact with logistics and manufacturing, as well as invoicing.

Delivering an outstanding customer experience by serving as the primary customer point of contact . We want you to handle the end-to-end customer experience so you will have the ownership of the process and be able to see the results of your work instantly.

You will be supporting customers from various countries across Europe and will have a chance to use your language capabilities on a day-to-day basis.

You have :

  • Business fluent in written and spoken English AND French
  • Bachelor’s degree (or equivalent education or experience in similar roles)
  • Experience working in a customer-facing role will be an asset
  • Experience in Business to Business customer support and an international environment
  • Experience with CRM / ERP systems
  • We value :

  • High level of customer orientation, dedicated can do attitude
  • Ability to drive improvements leading to greater customer experience, higher quality and lower costs
  • Strong teammates with the ability to take ownership and follow-through
  • Well organized with good time management, result oriented
  • Ability to establish relationships and networks in a virtual team environment
  • Offer

  • Possibilities to grow within the newly built structures of Honeywell
  • Training and development opportunities
  • Full time contract
  • City center location in Katowice (great commute)
  • Multinational team and management passionate about people development
  • The future is what you make it. By joining Honeywell, you become a member of our diverse team of problem solvers, innovators, dreamers, and doers who create the things that shape our future.

    That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe, and even making it possible to breathe on Mars.

    Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.

    Are you ready to help us shape the future?

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