Customer Service Process Executive with Dutch.
Krakow, Krakow, Poland
4 d. temu

Can you see yourself working for one of the most admired, top performing and fastest growing companies in the world? You are fluent in DUTCH and are looking for a new opportunity to put your excellent communication skills to good use?

If yes, Cognizant is looking for dynamic and fast-learning talents such as yourself.

As a Web Content Reviewer you’ll be responsible for writing of creative headlines and improving the quality of ad texts.

You’ll be redacting the appropriate headlines and descriptions after reviewing and extracting content from advertising banners of clients’ websites.

Your main responsibilities include :

Ensure logical and meaningful extraction of url content along with 100% SLA adherence.

Preparing and implementing action plans to drive process improvements.

Delivering high quality of extraction consistently and accurately and ensuring process compliance.

Developing domain expertise and work like an SME. Challenge what does not seem right!

Perform high quality RCAs to identify the root causes of repeating / high severity.

Excellent writing skills in DUTCH (at least C1).

Communicative English (B2).

Knowledge on Google AdWords / ad products is a big plus.

Proof reading.

Preferable Customer support or technical support experience in online industry.

Good knowledge of websites, and how to navigate to obtain desired information.

If you are looking for similar positions and are interested with the company, please, do not hesitate to send us your CV anyway.


Employee Status : Full Time Employee

Travel : No

Job Posting : Nov 05 2019

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