Technical support for business customer - possibility of working in home-office mode
L.M. Group Poland Sp. z o.o.
Katowice, śląskie, Polska
1 d. temu

For our client from BPO / SSC industry we are currently looking for talented people with knowledge of foreign languages, ready to start or continue their professional career in international structures.

Technical support for business customer - possibility of working in home-office mode

Numer referencyjny : MAKO

Miejsce pracy : Katowice

Job tasks :

  • Providing professional service to customers reporting technical problems
  • Ability to build and maintain regular contact with other people
  • Communication skills (e.g. chat, email)
  • Ongoing IT support (basic scope, first line of support)
  • Referring issues to second and third line technical support - in case you cannot resolve the issue from your level
  • Nurturing positive relationships and contact with the customer
  • Requirements for candidates :

  • English : b1 / b2 - minimum level required
  • Slovenian : b2 / c1 - minimum level required
  • Our client requires knowledge of both languages mentioned above
  • the ability to communicate freely with others
  • availability to work 5 times a week, 8 hours each (full-time job)
  • highly developed interpersonal skills and personal culture
  • Our client offers :

  • Remote work that can be done from any city in Poland
  • Hybrid or stationary work for those who live in Krakow or its vicinity
  • Possibility to work I, II shift, night shift and on weekends - flexible schedule
  • Stable and long-term employment based on an employment contract
  • Continuous development of professional skills in the field of customer service
  • Benefits added to the basic salary : life insurance, private medical care, financial allowances, mybenefit platform, multisport, co-financing of e.
  • g. glasses or language courses.

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