Senior Service Enablement Analyst # 152021
Credit Suisse
Warsaw, Warsaw, Poland
‎1 godz. temu

We Offer

Group Chief InformationTechnology Office (GCIO) is a global organization within IT that providesinfrastructure services to the Bank.

We provide commercially competitiveproducts and services that enable engineered performance, information analysis,data management and transaction processing.

We have a consistent track recordof delivering reliable, innovative solutions to our clients. We offer astate-of-the-art smart working office environment and promote flexible working.

The Enterprise SecurityServices organization in Credit Suisse exists to deliver a range of securityservices for the Bank, and works with the IT Risk organization to protect,detect and thwart any security threats, handling compliance regulation andpreventing data breaches.

Within this, the Network Security team is responsiblefor security services at the network level including encryption, access controland protection against internet threats like malware and data leakage, andpolicies and practices to ensure the availability, integrity andconfidentiality of the Bank’s data when in transit.

A department which valuesDiversity and Inclusion (D&I) and is committed to realizing the firm’sD&I ambition which is an integral part of our global Conduct and EthicsStandards.

As part of the NetworkSecurity area, we have the Services Enablement Management (SEM) function,covering the following sub-areas :

  • Audit, Risk and Compliance Management
  • Finance, Contract and Vendor Management
  • Reports and Metrics
  • These areas are responsiblefor major governance controls of Network Security services including controlover services and products TCO, contract management and close relationship withvendors.

    As part of this function, the team is also responsible to coordinateall interaction with internal and external auditors, CISO department andrelated areas.

    The report and metric function is to ensure that our serviceshave the necessary key performance indicators and KRIs, so we can efficientlyimprove our service.

    Cooperate and collaborate with Service and Capabilityowners, architects and engineers to make joint definitions. This position isfor a VP at Audit, Risk and Compliance based in Warsaw.

    Key Responsibilities :

  • Define and implement controls strategy for Network Security risk and audit points.
  • Manage all internal and external audits, interacting with auditors, key business partners, internal technical teams and senior management.
  • Create and maintain standard reports for senior management.
  • Follow-up with service owners, architects and engineers on pending actions.
  • Ensure due dates are met.
  • Lead internal audit meetings; attend ESS / CISO meetings.
  • Interact with service owners, architects, engineers to get data sources and requirements, being able to influence results towards Network Security senior management interests.
  • Maintain and handle demands reporting to senior management.
  • You Offer

  • Understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work.
  • This should be further elaborated on in your application.

  • Professional education is based on a Master or Bachelor’s degree in computer technology. Familiarity with security standards (e.
  • g. PCI DSS, NIST, ISO27002 : 2013) would be a plus.

  • A minimum of 10 years of professional experience in IT Product Management, Project and Program Management and / or IT auditor with 2-3 years in a leader position.
  • Experience of working in an enterprise IT environment. This is not about a detailed knowledge of IT infrastructure components, but knowledge of the components that have a role to be played in Network Security service.
  • Detailed understanding of how the ownership / support responsibilities are organized.
  • Analysis, compilation and presentation of service management information.
  • Good understanding of network and security products and services.
  • Experience in close relationship with senior management (DIR and above).
  • Required Skills :

  • Ability to build and maintain efficient working relationships with other IT teams that support components of the all Network Security services.
  • Trained to ITIL Foundation level of equivalent, with detailed knowledge of IT service management principles and processes.
  • Ambitious, hardworking individual with analytical, problem solving skills and good attention to detail.
  • Ability to manage time effectively, set priorities and meet deadlines.
  • Work independently, show a well-structured working style, a high level of reliability and feel comfortable in a global and highly complex environment (consider line manager will be in another region).
  • Build and maintain positive relationships with your colleagues and have outstanding written and verbal communication skills in English.
  • Analytic thinking approach, being able to propose non-standard solutions to Network Security risks.
  • Demonstrate flexibility working in a highly pressured environment (financial industry).
  • Our benefits

  • Private medical care
  • Life insurance for employees and additional insurance options available for family members
  • Pension plan
  • Charity days
  • Training and development
  • Internal Mobility
  • Other optional

  • Language training course
  • Mentoring
  • Family nursery and kindergarten funding, gift vouchers for Christmas
  • Parking allowance
  • Health promotion : Multisport card, sporting events and groups within Credit Suisse (skiing trips, football team, running team, tennis training course etc.)
  • Employee discounts on various products and services (event tickets, consumer products, etc.)
  • Relocation package
  • Employee Referral Program
  • Flexible work schedule and working from home (home office)
  • Credit Suisse is an equalopportunity employer. Welcoming diversity gives us a competitive advantage inthe global marketplace and drives our success.

    Credit Suisse is committed toproviding equal employment opportunities, regardless of ethnicity, nationality,gender, sexual orientation, gender identity, religion, age, civil partnership,marital or family status, pregnancy, disability or any other status that isprotected as a matter of local law.

    Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.

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