Terminal Integration Engineer
Warszawa, Warszawa, PL
‎16 godz. temu

About Worldline Worldline Euronext : WLN is the European leader in the payments and transactional services industry and #4 player worldwide.

With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks and third-party acquirers as well as public transport operators, government agencies and industrial companies in all sectors.

Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are.

Services offered by Worldline in the areas of Merchant Services; Terminals, Solutions & Services; Financial Services and Mobility & e-Transactional Services include domestic and cross-border commercial acquiring, both in-store and online, highly-secure payment transaction processing, a broad portfolio of payment terminals as well as e-ticketing and digital services in the industrial environment.

In 2019 Worldline generated a proforma revenue of 5.3 billion euros. worldline.com

The POS Terminal integration engineer is responsible for the support and validation of POS integration solutions of electronic cash registers or vending machines using protocols allowed by Worldline payment terminals.

After the Demand of the Integrator has been approved and the appropriate solution is selected by product management, the engineer takes over the validation and certification process from the begin to the end.

Main activities :

  • Supporting integrators on resolving system defects, acting as liaison
  • Coordinating directly integration process with integrators to best understand and analyze business specifications.
  • Providing technical assistance to troubleshoot and resolve integration errors.
  • Providing telephone and email support for integrators including API and integration queries, answering product questions, and providing answers to technical questions
  • Independent processing of all kind of requests from our integrators, partners, and third parties, according to our SLA’s and quality requirements
  • Updating systems to reflect required functionalities
  • Execute recurring tasks (e.g. update integrators with new specs, maintain API lifecycle)
  • Perform validation and tests of integrated solutions
  • Active participation and cooperation in projects
  • Resolution and follow-up on customer issues escalating to technical support teams as
  • Educational Background

  • educated to university level (e.g. Bachelor or Master). Otherwise, a relevant professional qualification.
  • Technical education with at least 1 year experience within electronic payments business
  • Previous Experience

  • Experience supporting POS terminals and integrations (cash register, vending machines) would be an advantage
  • Prior Knowledge and Skills

  • Problem-solving, analytical, and troubleshooting skills
  • Knowledge of networking concepts, technology, and data exchange : TCP / IP, VPN, SSL, serial communication
  • Customer-oriented experience and a strong client focus is a plus
  • Good verbal and written business communication skills in English
  • Fluency in Polish
  • Organizational and conceptual skills
  • Advanced knowledge of Microsoft, project tools, and applications, and an affinity for handling applications
  • Excellent communication and interpersonal skills with a strong willingness to evolve in a dynamic and growing business and international organization
  • More reasons to join us :

    In addition to joining a global leader in digital transformation, you can also expect an excellent range of benefits. These include a rewarding salary, private medical insurance, sports card, a good location at Rondo Daszyńskiego and many more.

    What’s more, we really value Innovation, Cooperation, Excellence, and Empowerment. These values are reflected in our daily work.

    This is the core of our organization. At Worldline our top priority is to engage, encourage and develop you to help you improve your potential.

    In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career.

    Worldline is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.

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