Team Coordinator
Marsh & McLennan
Prosta, Warsaw
1 d. temu

Description :

About EBSC (European Business Support Centre)

Our idea is simple. We have taken over operations from Marsh Europe in order to let our colleagues focus directly on clients.

In our daily work, we strive for efficiency, high quality and outstanding results delivering them in timely manner. Our scope of service includes policy management, claims, procurement, data management, billing, sales support activities and other.

We are in the heart of Marsh value proposition for multinational clients, therefore our daily work allows us to stay connected to business and colleagues across Europe.

What can you expect?

As Team Coordinator you’ll be responsible for supporting Team Leader in various people management tasks for team of 6 colleagues (team for the Netherlands and MiCredit).

What is in it for you?

  • Excellent personal growth opportunities in truly international environment
  • Work / life balance with flexibility to work from home
  • We will count on you to :

  • Manage a team of administration specialists : recruiting, motivating, coaching and developing team members by setting clear goals, managing and prioritizing workload and monitoring performance
  • Plan and develop new procedures within area of a team responsibility
  • Resolve internal clients escalations in a timely manner
  • Implementation of business-focused solutions within time and / or cost constraints
  • Prepare management reports
  • Process improvements
  • Coordination of various projects and team s initiatives
  • What you need to have :

  • Coordination skills
  • Experience in environment of shared service centre
  • Excellent command of spoken and written English, knowledge of Dutch will be a plus
  • Strong customer service experience (at least 3-4 years)
  • Relationship building skills
  • Ability to plan resources and track utilization of the team
  • What makes you stand out :

  • Ability to build relationship with colleagues
  • Open minded with fast learning capabilities
  • Strong oral and written communication skills
  • We offer

  • Development opportunity, home office and flexible working hours
  • Variety of benefits (mobile phone, private healthcare, life insurance, retirement plan, sports card / culture card, fruits at the office)
  • If you would like to apply for this position, please send your CV in English.

    Marsh & McLennan Companies and its Affiliatesare EOE Minority / Female / Disability / Vet / Sexual Orientation / Gender Identity employers.

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