Compliance Enquiry Management Analyst (Italian Speaker)
UBS
Poland
32 d. temu

Your role

Are you service orientated? Are you someone who can see the bigger picture? We are looking for someone like that who can :

  • act as the first line for compliance related enquiries
  • deliver a service to employees globally in a timely manner
  • ensure supporting knowledge is up to date and fit for purpose
  • provide feedback to improve the system and operation of the service
  • Your team

    You'll be working with the Employee Information & Approvals (EIA) team that sits within the Employee Conduct function of Compliance & Operational Risk Control (C&ORC).

    We provide first line resolution of C&ORC related queries, design the approval systems, review applications and prepare FAQs for various C&ORC categories / processes across all regions.

    Your experience and skills

    You have :

  • a Bachelor's degree in a business, languages or a communications related subject
  • the flair and ability to write concise but impactful responses in English and Italian
  • experience in a customer service or customer support focused role
  • excellent problem solving skills
  • You are :

  • a strong communicator both verbally and in written form
  • self-motivated team player with the drive and enthusiasm to learn
  • service-oriented and able to prioritize your workload
  • fluent in English and Italian language
  • About us

    Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions.

    That's what we do. And we do it for private and institutional clients as well as corporations around the world.

    We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?

    What we offer

    Together. That’s how we do things. We offer people around the world a supportive, challenging and diverse working environment.

    We value your passion and commitment, and reward your performance.

    Keen to achieve the work-life agility that you desire? We're open to discussing how this could work for you (and us).

    Why UBS?

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