The world is changing all around us. To continue to grow as a business over the next years we must look ahead, understand the changing trends and be prepared for that what’s to come.
We must get ready for tomorrow today. Join us to be part of the adventure. Discovery inspires people to be the best they can.
Discovery has undertaken a major initiative to transform our People & Culture function through the end to end design and implementation of a future state solution including the development of new shared Global Services, and implementation of technologies including SAP SuccessFactors and ServiceNow that will deliver a digitally enabled People & Culture function and workplace.
The Global Services Manager - Compensation & Benefits role will be key in building the compensation & benefits Operations team and working closely with different stakeholders to design / set up the processes and the operating model in the area and leading that team of specialists in the effective and efficient delivery of the compensation and benefits services for Discovery.
You will be a subject matter expert with broad understanding of compensation & benefits best practices and a passionate leader who is comfortable working in a fast-paced and challenging international environment.
Lead and develop a team of compensation and benefits specialists based in Warsaw, responsible for delivering a broad range of compensation & benefits services to Discovery’s international workforce
Support in equipping the broader team with the relevant procedural guidance to ensure we provide Discovery workers with responses to their compensation and benefits related queries
Oversee the management of benefits administration tasks including the reporting to payrolls and providers for agreed countries.
Oversee the management of compensation administrative activities including reward cycle support, compensation data audits, recognition tracking and payments, and equity reporting.
Partner with the Compensation & Benefits COE and Knowledge Management team to ensure compensation & benefits knowledge articles, content and service catalog items are maintained and updated within the People Portal.
Manage global compensation survey process in partnership with Global Compensation COE team.
Have deep specialist knowledge of compensation & benefits service delivery and compliance matters. Act as a point of escalation for specialists with complex queries.
Partner with the Compensation & Benefits COE to ensure that the operations team develop a good understanding of Discovery’s C&B plans, policies and practices and follow the agreed exception management process / query escalation process.
Accountable for the effective and efficient delivery of compensation & benefits services in line with agreed KPIs and SLAs.
Continuously review performance levels of the team to support the identification and execution of continuous improvements to ensure effective service delivery, as well as against performance standards, employee feedback and KPIs
Manage end-to-end people activities for a team of compensation & benefit specialists in Operations, ensuring effective on-boarding, performance management, development and adherence to policies and processes to meet the desired levels of service and ensure best employee experience
Promote the training, personal growth, professional development, career progression and teamwork of the compensation & benefits Operations team
Prioritize the workload and request for compensation & benefit Operations team
Ensure collaborative working environment in team to support knowledge sharing and effective balance of team capacity, capabilities and service
Identify and mitigate risk for compensation & benefits services
Ensure that compensation & benefits processes and standards are maintained
Proactively identify continuous improvement opportunities to drive service improvement
Previous experience (5+ years desirable) in managing compensation & benefits processes, and experience working in a Shared Services team environment
General knowledge of compensation schemes, regulations, legal requirements, market trends and building employee experience
Experience working with ServiceNow, SuccessFactors, benefit platforms and other enabling technologies
Experience with salary survey management a plus
Proficient in MS Office Suite (Excel, Word, PowerPoint, etc.), specifically high degree of Excel skills
Experience building, maintaining and managing strong relationships with stakeholder groups across different levels in organization
Highly motivated self-starter with a pro-active approach to work
Ability to communicate professionally, clearly and effectively with target audiences
Ability to work under pressure to meet deadlines on multiple projects or tasks concurrently
Comfortable working with a global consumer base and different cultures
Fluency in English, both written and spoken