Sr Customer Experience Specialist with German (SPS)
Honeywell
Zelazna 4, Katowice, SLASKIE, Poland
6 d. temu

Deliver business value through Right and Fast partnership

The future is what you make it. By joining Honeywell, you become a member of our diverse team of problem solvers, innovators, dreamers, and doers who create the things that shape our future.

That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe, and even making it possible to breathe on Mars.

Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.

Are you ready to help us shape the future?

At Honeywell Safety and Productivity Solutions, the Customer Experience Specialist is responsible for the entire OtC (Order to cash) process, which is order processing in ERP, management of customers, communication, contact with logistics and manufacturing, as well as invoicing.

Delivering an outstanding customer experience by serving as the primary customer point of contact . We want you to handle the end-to-end customer experience so you will have the ownership of the process and be able to see the results of your work instantly.

You will be supporting customers from various countries across Europe and will have a chance to use your language capabilities on a day-to-day basis.

You will also be closely collaborating with our sales, estimation and logistics teams.

We require

  • Business fluent in written and spoken English AND German (both will be used on a daily basis)
  • Bachelor’s degree (or equivalent education or experience in similar roles)
  • Experience working in a customer-facing role will be an asset
  • Experience in Business to Business customer support and an international environment
  • Experience with CRM / ERP systems
  • We value

  • High level of customer orientation, dedicated can do attitude
  • Ability to drive improvements leading to greater customer experience, higher quality and lower costs
  • Strong teammates with the ability to take ownership and follow-through
  • Well organized with good time management, result oriented
  • Ability to establish relationships and networks in a virtual team environment
  • What do we offer

  • Possibilities to grow within the newly built structures of Honeywell
  • Training and development opportunities
  • Full time contract
  • City center location in Katowice (great commute)
  • Multinational team and management passionate about people development
  • Intelligent Life Care (ILC) is an important business in Honeywell Safety and Productivity Solutions (SPS) focusing on safety and productivity in the healthcare sector.

    With a long history and a large installed base of nurse call systems, serving more than a million patient beds and helping more than 50 million patients and their care givers annually, we improve patient safety and the quality and productivity of delivering patient care.

    Our growth strategy is based on innovative portfolio enhancements and geographic expansion. ILC’s connected healthcare solutions enable safer and more efficient communication, coordination and collaboration in clinical workflows.

  • SPS is a strategic business unit of Honeywell, a Fortune 100 technology company that delivers industry-specific solutions including aerospace products and services;
  • control technologies for buildings and industry; and performance materials globally. Honeywell technologies help aircraft, buildings, manufacturing plants, supply chains, and workers become more connected to make our world smarter, safer, and more sustainable.

    Learn more about our business here : https : / / sps.honeywell.com / us / en

    Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

    Read more about the Honeywell Diversity&Inclusion culture here : https : / / www.honeywell.com / us / en / company / inclusion-and-diversity

    Can you see yourself in this position? Click apply!

    KATOSPS

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