Recruitment process for this position and onboarding trainings are conducted online.
What do you need to start?
Around 2 years of people management experience
Fluent command of English
Strong communicative, interpersonal and people management skills
Multitasking, ability to organize own work and teamwork in compliance with the operational procedures, tight deadlines, KPI / Client's reporting requirements and ad hoc priority tasks
Financial background and experience in the Finance and Accounting / C2C / Collections area
What duties will help you grow?
Leading, managing and developing a team of Collections Clerks and monitoring the overall team performance efficiency and quality
Being a client contact point for addressing status updates, agreeing on new initiatives, and troubleshooting escalation
Initiating process optimization and standardization activities
Developing strategies and solutions for problematic customers
Ensuring team cash collection targets are met and monitoring the impact of Dispute, Deductions and Query process to ensure that they are processed accurately and timely
What have we prepared for you?
Personal and professional development :
Development programs, external courses, education & certificates co-funding
NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings : Excel, VBA, RPA, customer care and more.
Our legendary atmosphere :
We don't have a rigid dress code, but what we do have are awesome communities (e. g OUTfront, Women Capgemini, Foreigners Community) and world changing initiatives like Grant Program.
We are a big company with unique atmosphere we make friendships, share important moments, and simply like each other!
A lot of benefits :
Private medical care, which can be extended by a package of dental services purchased on preferential terms.
Private life insurance which can be extended by oncology package purchased on preferential terms.
Referral bonuses for recommending your friends to Capgemini.
Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more).
Offices in great locations, car leasing program, carpooling options and bicycle parking.
Who are we?
Being one of us means stability of employment and constant development among other great people. We want to share with you our experience and exchange it for yours in a mutual partnership.
Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of our units is Business Services created by extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation.
Do you want to get to know us better? Watch a short video : https : / / youtu.be / K8v UJ7CH8c
Do you have any additional questions about working at Capgemini? Check our Instagram ( capgeminipl) or visit our Facebook profile (Capgemini Polska).