Dutch Speaking Web Product Implementation Specialist in Krakow, Poland
Nordic Jobs Worldwide
Kraków, Lesser Poland Voivodeship, Poland
4 d. temu

The Company

Our client is a Fortune 500 company and is a leading professional services company. They transform clients' business, operating, and technology models for the digital era.

The Role

The Web Product Implementation Specialist will be responsible for establishing a new service specifically dedicated to the client s high profile & critical programs.

The team will be supporting EMEA based clients / customers; therefore, if your Dutch is on an excellent level, we re looking for you!

The Responsibilities

  • Communicate with advertisers and the internal sales and services team via phone, email, chat, and video conferencing as needed
  • Perform and verify the implementation of web-based products with customers
  • Give guidance, support, and train customers on how to use products
  • Employ strong, clear communication skills with your customers and colleagues
  • Deliver high-quality service to your customers, exceeding client expectation and quality scoring measures
  • The Requirements

  • At least C1 Dutch, and advanced English
  • Ability to read and understand web programming languages (such as HTML)
  • Troubleshooting skills
  • Understanding CMS platforms at UI level (Wordpress / Shopify / WIX / Joomla) or similar is a plus
  • Moderate experience in maintenance of the website with associated knowledge of HTML, JavaScript, would be an advantage
  • Ability to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template / process
  • Experience working in a B2B environment
  • Strong communication, customer service, relationship management, and support skills
  • Online advertising or ad product experience
  • The Offer

  • Competitive salary with cafeteria package and bonuses
  • Private healthcare and additional life insurance
  • Fresh snacks , fruit, salad, vegetables, cheese, ham, and bread delivered each day
  • Professional development and clear career path
  • The pleasant and inspiring work atmosphere
  • Employee volunteering opportunities
  • Bicycle parking
  • Employee referral program
  • The opportunity to join a rapidly expanding global organization with an excellent reputation
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