YOU AND YOUR TEAM :
Supplier Management sits within Customer Implementation and Professional Services (CIPS), which is part of Customer Operations at Refinitiv.
Various services that collaborate with Refinitiv’s customers have been outsourced to a number of suppliers.
SOME OF THE DAILY TASKS YOU WILL PERFORM :
Ensuring that suppliers and Refinitiv meet contractual obligations and that suppliers deliver the required level of service.
Supervising and reporting on supplier performance.
Representing wider CIPS interests; reviewing new requirements with internal partners and suppliers.
Delivering supplier management practices that follow globally consistent principles.
Coordinating and conducting regular operational reviews with suppliers.
Carrying out forecasting activities and ensuring that suppliers have the accurate level of resources available to support business as usual activities and projects.
Planning and monitoring spend with suppliers on a regular basis ensuring no budget issues and alignment with Finance team.
Working alongside relevant team members to help ensure that invoices are reconciled on a timely basis, supports the validation of invoices, and requests the creation of purchase orders for the accurate services and amounts.
Reporting on a range of areas including : spend, supplier performance, resource utilization and Service Unit consumption etc.
Holding suppliers accountable for adhering to Service Level Agreements / Key Performance Indicators / Critical Performance Measures.
Raising and processing change requests with suppliers and internal partners as required.
Engaging with Supplier Management Director, Sourcing and internal partners on negotiations with suppliers, as requested.
Preparing and minuting strategic governance reviews with suppliers.
Answering general queries from suppliers and requests for supplier information from internal partners.
WHAT DO YOU NEED TO BRING?
Excellent organizational and administrative skills, ability to prioritize
Outstanding time management and escalation skills
Strong analytical skills and attention to detail
Ability to engage with stakeholders across multiple geographies and collaborate within virtual teams
Good customer service skills, contract management and negotiation skills
Ability to communicate effectively at all levels both orally and in writing in English
Proven understanding of Excel and PowerPoint
Experience of working in a global organization
Understanding of Procurement and Outsourcing
Supply Chain and Supplier Management experience would be desired
YOU WILL BE EVEN MORE COMPETITIVE IF YOU HAVE :
Financial sector experience
Technical knowledge and some basic understanding of Refinitiv products / services
Experience with tools such as Service Cloud, DocuSign, Ariba
YOU RECEIVE :
Development : e-learning platform, a range of workshops and international projects
Onboarding : structured training and buddy support
Information : access to real-time economic data
Diversity : colleagues from 40 countries, working in Gdynia office
Charity : 2 additional days off for voluntary jobs
Perks : multisport card, private medical healthcare, employee assistance program,
Office : chillout room with video games, massage chairs and ping-pong table.
Activities : sport teams and social events to join
Future : corporate pension plan and employee insurance