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A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients.

Our Information Technology Generalist - Practice Support team focuses on managing the design and implementation of technology infrastructure within PwC, developing and enhancing internal applications, and providing technology tools that help create a competitive advantage for PwC to drive strategic business growth.

SAP S / 4 HANA Technical Analyst

Location : Warsaw / Kraków / remote

The position is part of the newly established SAP S / 4HANA Cloud internal L2S team, responsible for ongoing support and new configuration requests, specific to PwC’s SAP S / 4HANA Cloud global implementation of financial and project management modules.

At present, we are in the solution implementation phase and the system is planned to go-live in the third quarter of 2021.

Until the go-live, the support team members are planned to collaborate with the implementation team and this way they will gain a required level of fluency in the PwC internal business and support processes as well as gain necessary knowledge of the system architecture and functionality / configuration.

Role

Create, enhance, upgrade, technical support of the SAP S / 4HANA Cloud applications and environments

Configure, enhance and upgrade SAP S / 4HANA Cloud applications

Provide day-to-day support on various technical and infrastructure issues

Handle tasks including problem resolution, request fulfillment, configuration changes, supporting production documenting, and implementation support

Manage system configuration and user access / security in accordance to corporate guidelines and policies

Create and deliver appropriate documentation, training and communication around feature(s) and process changes

Profile

5+ years of working experience and practical knowledge of the technical support of the various SAP landscapes, preferable in cloud technologies

Previous experience in SAP cloud-based solution would be an asset but not required; an intensive training and on-the-job practice will be offered to adjust the knowledge to the optimal level required for the job

Experience in SAP security concepts

Knowledge of API management tools

Working experience with the following : XML web service, REST, SFTP, Java Script

Ability to quickly and effectively prioritize multiple requests

Excellent communication skills (written / verbal) with emphasis on demonstrated ability to convey complex technical principles to non-technical audiences

Proficiency in information analysis and synthesis focused on resolution of complex problems

Ability to work independently, as well as part of a team, desire to interact with, and help end users

University degree in Information Technology or related fields

Offer

Career development and professional growth in a global team setting

Opportunity to work with the latest technologies and cloud-based platforms

Ability to pursue further professional development - access to the multiple trainings provided by PwC

Participation in multi-territory activities within the cross platform support area

Competitive salary and benefits package, including private healthcare, life and disability insurance, attractive voucher program

Inspiring and friendly work environment

Career development plan tailored to your preferences and ambitions

Flexible working arrangements based on the Polish Labor Law regulations including hybrid or remote model of work

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