Role Summary :
GE Digital will drive global continuity of Service IT programs, processes and integration. The position will serve as a key member of the Digital Enterprise Technology team, reporting into Field Service organization.
The individual will work on creating / maintaining a sound CI / CD pipeline along with providing Administration and setting up strict governance policies for SFDC / SMAX Platform.
Essential Responsibilities :
Ensure proper Administration and Strict Governance around all the applications on Salesforce platform.
Create and maintain fields, views, reports, dashboards and other Salesforce.com objects.
Implement new enhancements including custom objects, workflows, validation rules, approval
processes, flows, and email alerts.
Maintain metrics on production changes (e.g., number of deployments, issues related to
deployments, status of improvement items, etc.)
Create new reporting capabilities and respond to ad hoc reporting requests as needed.
Grant, revoke, and maintain user licenses.
Maintain security including sharing rules and security levels.
Design, create and maintain user roles, profiles and hierarchies.
Monitor application storage usage and archive data as needed.
Serve as a subject matter expert on items related to Salesforce.com, third party integrations,
Maintain key production org metrics (e.g., code coverage) and drive remediation actions
Work with development teams to understand impacts of branches and code merges
Develop scripts and automation tools used to build, integrate, and deploy software releases to
Maintain a release repository and manage key information such as build and release
procedures, dependencies, and notification lists.
Research new software development and configuration management methodologies and
technologies and analyze their application to current configuration management needs.
Demonstrates expertise in writing scripts to automate tasks. Implements Continuous Integration / Deployment build principles.
Qualifications / Requirements :
5+ years of experience working as a Salesforce DevOps Engineer with overall 7+ years of IT
Experience of some of the Dev-ops tools in Salesforce CI eco-system (SVN, Jenkins, Bit Bucket, Git / Github, Ant Scripts, Eclipse, ClickDeploy, Salesforce DX etc.)
Excellent knowledge of Salesforce.com technical architecture
Manage sandbox environments and coordinate schedules for conducting refreshes.
Experience with packaging objects, workflows and other settings into change sets and
maintaining them across multiple sandboxes.
Hands-on experience with reports, dashboards, and data management / manipulation.
Experience with AppExchange packages and integrating 3rd party applications to Salesforce.
Excellent verbal and written communication skills in English.
Expertise in data migration using data loader / workbench.
Expertise in Salesforce Enterprise Deployments, Salesforce Release / Change Management, Instance management.
Expertise in build integration of complex enterprise with Packaging / Deploying Salesforce.com
Applications using Force.com Migration Tool (ANT) with Force.com Metadata API, Web
Services API, Tooling API.
Ability to work independently and make decisions with minimal direction.
Experience of doing Automation of repetitive Manual tasks through some scripting Language.
Desired Characteristics :
Experience with ServiceMax development / administration.
Full system development life cycle hands-on experience : analysis, designing, coding, testing, performance tuning and documentation.
Experience working on a global team with stakeholders across all poles.
Experience in software platform, advanced applications, user-interface design and / or systems engineering.
Experience in platform and application development.
Team leadership experience.
Demonstrated knowledge of Quality, Tools and / or LEAN processes.
Salesforce.com Admin certified; Salesforce.com Developer certified.
Lean six sigma experience.
PMP / ITIL certified.
Experience in Healthcare industry.