In this role, you have the opportunity to :
As the TPP Project Manager, you will be responsible for supporting end to end delivery of transition projects, by closely working with Function leadership teams, Market & Hub Transition Teams, and other GBS program streams such as Change & Communication, Talent Acquisition etc.
You are responsible for :
Ownership of the Transition Planning for an entire Market and / or Function scope, critical paths, dependency / constraint management
Implementing & maintaining processes to secure the accurate FTE estimates, Hub assets, planning (including IT, facilities, infrastructure), and TA planning / hiring / onboarding.
Highlighting the risks in a timely manner.
Establishing robust planning function in close collaboration with rest of TPP team
Quality / Processes
Coordinating continuous improvement of GBS Transition Methodology (Playbook), implement lessons learned, and execute development / training cycle for Transition Managers and other GBS work-streams
Ensuring all GBS transitions are compliant with GBS Transition Methodology
Executing GBS Transition Quality Management (KPI measurement and management), conducting Transition CI dialogues and other quality management measures and driving improvements
Engagement and Alignment
Engaging and building strong relationships and value-adding networks with the range of key stakeholders in the Functions, Markets and Businesses to drive planning and ring-
fencing the scope, in close coordination with GBS Transformation Team
Driving initial Market, Business, Function engagement and alignment
Driving the hiring, onboarding, assigning of transition team staffing
Execution and coordination
Orchestrating new demand intake with GBS Transformation Team, following successful validation of the agreed CMRs (critical minimum requirements)
Program-managing Transitions via on-time in-full progress reporting, maintaining progress oversight / relationships, identifying and managing risks / issues, managing escalations and coordinating decision making
Guiding Transition Managers to enable on-time, quality, transition execution
Tracking progress of the global transition roadmap and directing the corrective actions in the event of under performance
Improving current progress, risk & governance reporting; including support towards senior stakeholder communications cascade
Identify, setup and maintain Service Catalogue for Transition Process & Planning
Building Transition Management practice by arranging regular training programs focused on developing required competencies, in close collaboration with GBS L&D / Philips University
Ensuring clear processes for enabling, documenting and accessing organizational learning about transitions, sharing own learning and promoting continuous learning as an example to inspire others
Partnering with internal / external networks to drive continuous development and exchange learnings
Coaching and mentoring TMs to deliver on commitments and providing clear, constructive feedback to support enhanced performance
You are a part of
You will report to the GBS Transition Process & Planning Manager. You will ensure seamless delivery of GBS Transition Strategy and Roadmap, by partnering with Functions Leadership, Market / Hub Transition Teams and PMO.
Your successful track-record of engaging and inspiring those around you will be your greatest asset.
To succeed in this role, you should have the following skills and experience
University degree (Bachelor / Master)
At least 5-10 years of experience in transition execution in a captive and / or BPO environment
At least 5-10 years of experience managing change projects / programs in complex environments within tight timeframes
At least 2-3 years of experience in managing a PMO for large-scale program
Demonstrated functional expertise in one or more process domain
Advanced stakeholder engagement, communication, interpersonal, and change management skills, honed through leading intercultural teams
Results oriented and strong analytical skills
Highly energetic and able to inspire others
A customer service attitude
Travel within Europe (up to 20% of the time)
Strong written and spoken English, ideally with one or more additional languages
In return, we offer you
A path towards your most rewarding career. Succeeding in this regional role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise.
We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-
being focused activities.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum.
Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.