Transition Process & Planning - Project Manager
1 d. temu

Job Description

In this role, you have the opportunity to :

As the TPP Project Manager, you will be responsible for supporting end to end delivery of transition projects, by closely working with Function leadership teams, Market & Hub Transition Teams, and other GBS program streams such as Change & Communication, Talent Acquisition etc.

You are responsible for :


  • Ownership of the Transition Planning for an entire Market and / or Function scope, critical paths, dependency / constraint management
  • Implementing & maintaining processes to secure the accurate FTE estimates, Hub assets, planning (including IT, facilities, infrastructure), and TA planning / hiring / onboarding.
  • Highlighting the risks in a timely manner.

  • Establishing robust planning function in close collaboration with rest of TPP team
  • Quality / Processes

  • Coordinating continuous improvement of GBS Transition Methodology (Playbook), implement lessons learned, and execute development / training cycle for Transition Managers and other GBS work-streams
  • Ensuring all GBS transitions are compliant with GBS Transition Methodology
  • Executing GBS Transition Quality Management (KPI measurement and management), conducting Transition CI dialogues and other quality management measures and driving improvements
  • Engagement and Alignment

  • Engaging and building strong relationships and value-adding networks with the range of key stakeholders in the Functions, Markets and Businesses to drive planning and ring-
  • fencing the scope, in close coordination with GBS Transformation Team

  • Driving initial Market, Business, Function engagement and alignment
  • Driving the hiring, onboarding, assigning of transition team staffing
  • Execution and coordination

  • Orchestrating new demand intake with GBS Transformation Team, following successful validation of the agreed CMRs (critical minimum requirements)
  • Program-managing Transitions via on-time in-full progress reporting, maintaining progress oversight / relationships, identifying and managing risks / issues, managing escalations and coordinating decision making
  • Guiding Transition Managers to enable on-time, quality, transition execution
  • Tracking progress of the global transition roadmap and directing the corrective actions in the event of under performance
  • Improving current progress, risk & governance reporting; including support towards senior stakeholder communications cascade
  • Competency Development

  • Identify, setup and maintain Service Catalogue for Transition Process & Planning
  • Building Transition Management practice by arranging regular training programs focused on developing required competencies, in close collaboration with GBS L&D / Philips University
  • Ensuring clear processes for enabling, documenting and accessing organizational learning about transitions, sharing own learning and promoting continuous learning as an example to inspire others
  • Partnering with internal / external networks to drive continuous development and exchange learnings
  • Coaching and mentoring TMs to deliver on commitments and providing clear, constructive feedback to support enhanced performance
  • You are a part of

    You will report to the GBS Transition Process & Planning Manager. You will ensure seamless delivery of GBS Transition Strategy and Roadmap, by partnering with Functions Leadership, Market / Hub Transition Teams and PMO.

    Your successful track-record of engaging and inspiring those around you will be your greatest asset.

    To succeed in this role, you should have the following skills and experience

  • University degree (Bachelor / Master)
  • At least 5-10 years of experience in transition execution in a captive and / or BPO environment
  • At least 5-10 years of experience managing change projects / programs in complex environments within tight timeframes
  • At least 2-3 years of experience in managing a PMO for large-scale program
  • Demonstrated functional expertise in one or more process domain
  • Advanced stakeholder engagement, communication, interpersonal, and change management skills, honed through leading intercultural teams
  • Results oriented and strong analytical skills
  • Highly energetic and able to inspire others
  • A customer service attitude
  • Travel within Europe (up to 20% of the time)
  • Strong written and spoken English, ideally with one or more additional languages
  • In return, we offer you

    A path towards your most rewarding career. Succeeding in this regional role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise.

    We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-

    being focused activities.

    Why should you join Philips?

    Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum.

    Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

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