Middle Office Team Supervisor, Senior Associate
State Street Corporation
Krakow, Poland
2 d. temu

Responsabilities :

  • Team management-Lead and motivate direct reports. Set and maintain standards of personal and professional performance / behavior;
  • ensuring staff accountability and adherence to company policies and procedures.

  • Responsibility for day to day operations, ensuring the quality of assigned deliverables that includes accuracy and timeliness
  • Plan and manage the daily processes and the effective utilization of resources.
  • Risk excellence - manage, control and remediate the operational risk inherent in daily operations
  • Identify issues and problems in service delivery and carry out necessary corrective action, keeping team and Officer informed of issue.

    Record the issue in the issues log and track progress.

  • Contact point for any issues or complaints, manage client expectations and build a strong and lasting relationship with other State Street locations around the globe
  • Working on new project migrations
  • Review corporate documentation on processes, procedures and controls and evaluate the continuing effectiveness of these and related systems, initiating remedial action as necessary.
  • Ensure documentation exists for any client-specific procedures.

  • Perform first level review of the work produced by other associates
  • Qualifications :

  • 3+ years of experience in the financial sector
  • Strong verbal and written communication skills
  • Fluent English
  • Strong analytical skills
  • Ability to perform effectively within strict client deadlines
  • Forward thinking and able to drive the innovation and capability culture innate within the department
  • Finding solutions to complex, time-critical problems
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