Global Accounts Customer Delivery Specialist with French
Hewlett Packard Enterprise
Wroclaw, Silesian
3 d. temu

At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work.

What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.

We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy. We live by our three values : partner, innovate and act.

Our legacy inspires us as we forge ahead, always pushing to discover what’s next. Every day is a new opportunity to advance and grow ourselves, our company and the industry.

Some people call it an obsession, we call it a way of life.

What you need to know about the job

Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world.

At HPE Financial Services we stand apart from other providers by serving as a bridge between technology and finance solutions, and enabling our customers to reach their business goals.

We do this by providing financial investment and lifecycle management strategies that help our customers accelerate their IT / digital transformation and stay flexible with future technology needs.

Sounds like you? Then we have the right opportunity - we are looking for a Global Accounts Customer Delivery Specialist with French to join us! In this amazing role, you will develop your own knowledge to solve a variety of common business issues (sometimes quite complex) to help our customers.

These will mainly be operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post- sales programs).

You will problem solve using the information provided and work within our guidelines and best practice to take appropriate action to ensure customer satisfaction.

If you have a track record in a similar role, want to be part of a business that is growing - with great opportunities, and are ready for your next role, then please apply today.

How you’ll make your mark :

1) Responsible for complex (non-programmatic) process

Owns complex operational processes, such as ALD requirements, quote, deal coordination, bid management, supplier invoice management and sales reporting

Manage and support legally approved documentation

  • Can apply subject matter knowledge to solve common and complex business issues and provide input for process improvements
  • CDS will play an important role in managing the Sales forecast
  • 2) Funding and booking Schedule of Authority (SOA)

    Manage and execute all the tasks required for the delivery of complex (non-programmatic) solutions

    Compliance with established guidelines and policies.

    Knowledge of systems and tools to manage all tasks

    Monitor Supplier Payments and Volume Targets

    3) Frequent communication with partners, customers, colleagues

    Partner with Sales

    Successfully manage reseller relationships

    Support total customer experience

    About you :

  • You have a Bachelor’s / Master degree and / or equivalent experience.
  • You have related experience e.g. supply chain, customer service, procurement, financial management
  • You speak English and French
  • You are a strong problem solver and have an understanding of operational issues
  • You are great building relationships and working collaboratively with others
  • You are a great verbal and written communicator with the ability to convey messages clearly (verbal, written and presentation) to internal and external peers and management.
  • What we can offer you :

    Extensive benefits, a competitive salary and shared values / purpose, make Hewlett Packard Enterprise one of the world s most attractive employers.

    At HPE our goal is to provide equal opportunities, flexibility / work-life balance, and constantly evolving career growth.

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