L2 SMS Consultant
Look4IT Domaradzki Sp. J. (KRAZ: 7880)
Wrocław, DS, pl
5 d. temu

Job Description

Our client is a finance software specialist focused on equipping Chief Financial Officers to achieve their strategies and ambitions.

With their team of 300, they continue to win against the big technology mega-vendors at many of the world’s leading banking, insurance and telecom companies.

Many CFOs, financial controllers and finance change specialists firms see the opportunity to help drive profitable growth at their companies.

They bring together finance domain expertise, innovative software products and laser-sharp focus on the CFO’s needs to solve problems that their competitors can’t.

Responsibilities

  • Providing support and advisory to clients on specific items of their infrastructure and application layer
  • Support management services to our global clients, partners and implementation teams.
  • Development of new functionality of the product using SQL
  • Testing of new functionalities
  • Preparing and adjusting documentation on processes, enhancements etc.
  • Creation of deployment packages
  • Managing issues on client systems, applying updates and workarounds for known issues, logging tickets and ensuring they progress to completion while keeping clients updated.
  • Keeping known issues up to date in the RunBook
  • Provide mentoring and knowledge transfer to client technical development and / or production support staff to facilitate handover
  • Requirements

  • Very good English skills, min. C1.
  • Experience in technical support, software development or consultancy
  • Experience in implementation projects for business / finance software
  • would be a benefit
  • Analytical, client-focused, problem-solving and quick-learner,
  • Ability to provide conscise and accurate updates and explanations to clients and team members,
  • Continous improvement mindset
  • Understand and follow process
  • Strong work-ethic & eager to learn new areas
  • Ability to identify known issues and document workflows & processes
  • Self-motivated with ability to work independently.
  • Understanding of accounting principles / revenue streams would be an asset
  • Technical Requirements

  • Proven commercial experience of Oracle or any other relational database (Teradata)
  • Proven commercial experience with Linux and Unix shell scripting
  • SQL development experience
  • Experience with ETL + BI tools & platforms (nice to have)
  • Knowledge of the Software Development Lifecycle
  • Availability and work shifts

  • Work flexible inside client’s business hours (Pacific Standard Time)
  • Possible standby cover during weekends and / or bank holidays + special events
  • Benefits

  • Competitive Salary
  • Profit related bonus
  • Ability to purchase company shares on preferential terms
  • Private healthcare (for employee and family)
  • Life and disability insurance
  • Social Fund (multisport card, gift card for Christmas & Easter)
  • English lessons during working hours
  • Training budget
  • Chillout room, board games, PS4
  • Fresh fruits, tea and coffee
  • Work from home options
  • Social Committee activities
  • Requirements

    Very good English skills, min. C1. Experience in technical support, software development or consultancy Experience in implementation projects for business / finance software would be a benefit Analytical, client-focused, problem-solving and quick-learner, Ability to provide conscise and accurate updates and explanations to clients and team members, Continous improvement mindset Understand and follow process Strong work-ethic & eager to learn new areas Ability to identify known issues and document workflows & processes Self-motivated with ability to work independently.

    Understanding of accounting principles / revenue streams would be an asset Technical Requirements Proven commercial experience of Oracle or any other relational database (Teradata) Proven commercial experience with Linux and Unix shell scripting SQL development experience Experience with ETL + BI tools & platforms (nice to have) Knowledge of the Software Development Lifecycle Availability and work shifts Work flexible inside client’s business hours (Pacific Standard Time) Possible standby cover during weekends and / or bank holidays + special events

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