IS Hosting Tower Subject Matter Expert – Storage & Backup
ABB
Kraków, Małopolskie, Poland
8 d. temu

You will act as and be regarded as a Subject Matter Expert authority for Storage & Backup area within IS Hosting Tower and will be assigned respective services. It will include :

  • Controlling system functionality, optimization of infrastructure / application performance and operational services, according to agreed service levels (capacity, availability and performance)
  • Collaborating with IS suppliers with regard to the operational implementation of outsourced activities and / or the current license usage, consistent with existing agreements
  • Facilitating IS Supply in incident, problem and change management by acting as single point of contact at the functional / tactical level for the assigned Storage & Backup services
  • Conducting IS impact analyses of requests for change and / or IS service introductions in view of architecture, technical quality and maintainability of application / infrastructure
  • Creating and / or approving technical specifications for changes based on functional as well as non-functional requirements and functional specifications
  • Initiating proactive and reactive service improvements to ensure the quality of operational processes delivered by internal and external suppliers
  • Requirements :

  • Minimum 5 years of experience in managing Infrastructure Services and IS suppliers
  • Excellent knowledge of VTL, SAN and NAS technologies
  • Excellent knowledge of D2D Backup technologies with strong background in administration of TSM
  • Excellent knowledge of FC SAN Switches
  • Good knowledge of DR technologies and processes
  • Cultural awareness and the ability to work in a complex, multicultural and global team
  • Fluent written and spoken English is a must
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