Spa Receptionist
Raffles Hotels International
Raffles Europejski Warsaw, Warsaw, Poland
‎21 godz. temu

Regular

Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world.

Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.

We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.

Raffles Europejski Warsaw, scheduled for opening in 2018, not only brings a new luxury hotel to this fast changing city, but also heralds the next chapter for one of the city’s most iconic and best loved buildings.

It will offer its guests 106 luxurious rooms and suites, Europejski Grill restaurant, legendary Long Bar and Lourse Warsaw Patisserie.

The hotel will also house a Raffles Spa featuring six treatment rooms and an indoor pool.

If you are looking for a dynamic environment for growth, please join us as :

Spa Receptionist Summary of Responsibilities :

  • To consistently offer professional, warm and friendly service to all internal and external guests.
  • To have a full knowledge about the spa, ongoing promotions and services offered.
  • Thorough working knowledge of all computer and manual procedures in the Spa as laid down in the standard of Performance Manual.
  • To deal with all guests situations in a welcoming, courteous, efficient and caring manner.
  • To ensure a smooth check in and the requirements concerning guests are met.
  • Answer all telephone calls quickly and efficiently in accordance with the standard laid in the SOPs
  • Ensure smooth check out.
  • To promote Spa’s facilities, restaurants and bars wherever possible.
  • Comply with company’s grievance and disciplinary procedures at all times.
  • To be fully conversant and comply with health, safety, hygiene, fire and security regulations.
  • To have a thorough understanding of all security regulations applicable to the Spa.
  • Qualifications :

  • Previous experience is an asset
  • Must possess outstanding guest services skills, professional presentation and good communication skills
  • Previous Receptionist or Switchboard experience
  • Proficient in the English language (verbal & written)
  • Must be able to handle a multitude of tasks in an intense, ever-changing environment
  • Sales skills will be an asset
  • Must be flexible in terms of working hours.
  • Must be responsible and reliable
  • Must be a great team player
  • Must be physically fit.
  • Physical Aspectsof Position (include but are not limited to) :

  • Constant standing and walking throughout shift
  • Visa Requirements : Must be eligible to work in Poland

    ABOUT ACCORHOTELS

    We are much more thana world leader. We are 240,000 hoteliers with the same shared passion forwelcoming. We take care of millions of guests in our 4,100 addresses and on ourdigital platforms.

    As an operator and franchisor (HotelServices), owner andinvestor (HotelInvest), we invest all our energy into making Feel Welcome resonate as the finest hotel promise.

    AccorHotels provides an extensive offerto students including complementary brands from luxury to economy - that arerecognized and appreciated around the world for their servicequality : Raffles Hotels & Resorts, Fairmont Hotels & Resorts,Swissôtel Hotels & Resorts, Sofitel Legend, SO Sofitel, Sofitel,Pullman Hotels & Resorts, MGallery by Sofitel, Grand Mercure, TheSebel, Novotel, Suite Novotel, Mercure, Mama Shelter, Adagio, ibis, ibis Styles,ibis budget, hotelF1.

    We are committed to a culture in which ourcolleagues FEEL WELCOME and FEEL VALUED. Guided by our strong values and richculture, we are consistently recognized as a top employer and a globalcommunity of hospitality leaders dedicated to serving our guests, colleaguesand communities, realizing our full potential through professional developmentand growth opportunities, and enjoying a life filled with unlimitedexperiences.

    For more information, please visit accorhotels.jobs and frhi.com / careers.

    Closing Date

    23.Aug.2018, 3 : 59 : 00 AM

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