Purpose of Role :
The Learning Coordinator is responsible for planning and scheduling training delivery across regions based on the planned curriculum and ad-
hoc needs. The role will support training readiness and effectiveness activities for training sessions for a particular site.
This involves tracking and managing location based learning resources and measuring key metrics related to training effectiveness as well as reporting out training session effectiveness to learning leadership.
The Learning Coordinator plans out logistical details, learner invites and facilitation, co-ordinates site logistics and learner details with Facilitators before each session.
Works with LMS Administrator for training modules and learner registrations.
This role will report directing into Program Manager and / or Resource Manager locally.
Multi-day course programme admin (e.g. CME, Client Service Academy, etc.)
Provide monthly reporting on training effectiveness and lessons learned
Maintain the IFDS compliance dashboard
Update daily and weekly Compliance Reconciliation
Own intern planning and scheduling
Create and distribute Ireland Team meeting agenda / minutes
Co-ordinate attestations for compliance training (IFDS and 3rd parties)
Track effectiveness of training programs
Analyze data and take appropriate action
Resolve any delivery related issues raised by the Delivery Coordinators or Trainers
The Learning organization has embarked on transformational change that will both impact those responsible for learning activities, as well as employees across the organization.
As such, roles and responsibilities will need to be fluid to meet the demand as the org model is being redesigned.
Level of Education / Specific Qualifications :
Bachelor’s degree or equivalent education or work experience
PC skills (Microsoft office suite), including strong Excel data analysis / manipulation
Working knowledge of LMS
Skills and Experience
Previous experience in administration and / or customer service an advantage
Must be able to manage a diverse set of activities simultaneously
Ability to collaborate effectively across teams / locations
Communication and interpersonal skills
Understands various deployment vehicles and required infrastructure for learning
Identifies ways to streamline deployment for efficiencies and enhance the learner experience
Prepares programs for delivery
Executes program delivery
Demonstrates technical aptitude
Uses measurement and evaluation theory
Applies integrated HR technical tools and systems
Virtual team work skills
Ability to work independently
Ability to work under pressure / deadlines