If you are looking for 100% remote work, you have strong interpersonal skills, have experience in poeple management and understand the AP process - apply!
You will have a chance to build a new team and create an AP process from scratch
what we offer
full-employment contract
100% remote work
working with multinational organization
being a part of a new team, creating a process from scratch
attractive benefits (Private medical care, Multisport, Lunch card, Holiday allowance, partially subsidized English lessons, annual bonus - depending on individual and company performance, etc.)
your tasks
leading a team in the resolution of EMEA supplier queries with the focus on payment on time metrics for the EMEA Markets
working with the GSBS AP Operations manager and Foshan Team leader delivering against SLAs, KPI's and key metrics
supporting the development of team's knowledge on processes to ensure the EMEA Accounts Payable Supplier relations team deliver excellent supplier experience and fast resolution of queries
identify and address systematic issues that may prevent the on-time payment of invoices with attention on discrepancies on the GR / IR accounts and the various invoice payment blocks
take escalation for complaints as required by Team / Markets and feed any impacts to metrics or KPI's back to the Head of GSBS AP Operations
actively coaching team members with integrity and a personal approach to unlock potential
identify and utilise strengths within the team to support career progression and build meaningful development plans
develop the skills and potential of your team, inspiring the delivery of engaging training, good quality feedback and career progression
create a culture of honest and open communication, facilitating regular opportunities for team communication and delivery of department & business updates
build a high performing culture of quality within your team; acting upon opportunities for improvement to ensure we are First Choice to our Suppliers and Vendors
perform regular and timely 1-1’s & appraisals for all direct reports
inputting payroll information and maintenance of individual employment records on Myspace
daily monitoring resource within team, highlighting any risks and facilitating flex resource as needed to protect service
tracking and retaining accurate records of the performance of team and individuals
supporting team with hands on operational order processing on a regular basis
what we expect
previous experience in a leadership or coach role in a customer service environment
minimum 2 years in Accounts Payable or customer focused environment
previous experience of SAP / CRM
intermediate PC Skills, including Microsoft packages
fluency in English and Polish both written and verbal
advanced skill in at least one of the following languages is desirable but not essential (Italian, German, French, Danish, Swedish, or Norwegian
impactful communication skills : feedback and coaching skills are crucial
excellent interpersonal skills; aware of own personal impact and a role model of professional behaviours
proven experience working with Continual Improvement Methodology
Agencja zatrudnienia nr wpisu 47
