AP Team Leader (Supplier Relations team)
Randstad Polska
Warszawa, Polska
‎16 godz. temu

If you are looking for 100% remote work, you have strong interpersonal skills, have experience in poeple management and understand the AP process - apply!

You will have a chance to build a new team and create an AP process from scratch

what we offer

  • full-employment contract
  • 100% remote work
  • working with multinational organization
  • being a part of a new team, creating a process from scratch
  • attractive benefits (Private medical care, Multisport, Lunch card, Holiday allowance, partially subsidized English lessons, annual bonus - depending on individual and company performance, etc.)
  • your tasks

  • leading a team in the resolution of EMEA supplier queries with the focus on payment on time metrics for the EMEA Markets
  • working with the GSBS AP Operations manager and Foshan Team leader delivering against SLAs, KPI's and key metrics
  • supporting the development of team's knowledge on processes to ensure the EMEA Accounts Payable Supplier relations team deliver excellent supplier experience and fast resolution of queries
  • identify and address systematic issues that may prevent the on-time payment of invoices with attention on discrepancies on the GR / IR accounts and the various invoice payment blocks
  • take escalation for complaints as required by Team / Markets and feed any impacts to metrics or KPI's back to the Head of GSBS AP Operations
  • actively coaching team members with integrity and a personal approach to unlock potential
  • identify and utilise strengths within the team to support career progression and build meaningful development plans
  • develop the skills and potential of your team, inspiring the delivery of engaging training, good quality feedback and career progression
  • create a culture of honest and open communication, facilitating regular opportunities for team communication and delivery of department & business updates
  • build a high performing culture of quality within your team; acting upon opportunities for improvement to ensure we are First Choice to our Suppliers and Vendors
  • perform regular and timely 1-1’s & appraisals for all direct reports
  • inputting payroll information and maintenance of individual employment records on Myspace
  • daily monitoring resource within team, highlighting any risks and facilitating flex resource as needed to protect service
  • tracking and retaining accurate records of the performance of team and individuals
  • supporting team with hands on operational order processing on a regular basis
  • what we expect

  • previous experience in a leadership or coach role in a customer service environment
  • minimum 2 years in Accounts Payable or customer focused environment
  • previous experience of SAP / CRM
  • intermediate PC Skills, including Microsoft packages
  • fluency in English and Polish both written and verbal
  • advanced skill in at least one of the following languages is desirable but not essential (Italian, German, French, Danish, Swedish, or Norwegian
  • impactful communication skills : feedback and coaching skills are crucial
  • excellent interpersonal skills; aware of own personal impact and a role model of professional behaviours
  • proven experience working with Continual Improvement Methodology
  • Agencja zatrudnienia nr wpisu 47

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