Instill the drive for continuous improvement into the DNA of our Shared Services Centre by further upskilling already high performing teams.
Deliver Lean Sigma training, project mentoring, hands-on delivery of own projects and encourage teams to identify improvement opportunities.
Lead newly created Continuous Improvement team including 2 Business Process Analysts.
Develop the centres continuous improvement methodology likely to be based around Lean Sigma.
Support department managers and supervisors providing them the tools to identify process improvement opportunities across their teams at QIAGEN Shared Services including Finance, Customer Care, HR and Logistics,
Collaborate with operational teams to implement approved improvement projects.
Participate in process improvement workshops and demonstrate process improvement.
Deliver of own improvement projects as agreed with the Centre Leader.
Support Operations providing project management and other advice regarding testing of newly built applications.
Provide information and sharing knowledge with team members.
Maintain positive relationships with customers, employees of other departments and business partners.
Perform other tasks assigned by the Centre Leader.
Keep up to date with current technologies and trends in the area of continuous improvement.
Completion of mandatory trainings as needed by QIAGEN.
On time submission of personal administration i.e. timesheets.
2-3 years’ experience within shared services.
2-3 years’ experience rolling out Lean Six Sigma required.
Experience delivering Green Belt trainings.
Experience mentoring and coaching Green Belts.
Familiarity with business and financial principles and practices.
Can conveying difficult messages appropriately and effectively to all levels within the organization.
Fluent knowledge of English.
Six Sigma Black Belt certification would be a great advantage.
Experience in PMO.
2-3 years people management experience would be a great advantage.
Ability to prioritize competing requirements is a must.
Brilliant communication and interpersonal skills.
Strong leadership and organizational skills.
Focus on delivering projects on time.
Have natural creative flair and is full of ideas to introduce new concepts and innovations would be advantageous.