There is only one Data Cloud. Snowflake’s founders started from scratch and designed a data platform built for the cloud that is effective, affordable, and accessible to all data users.
But it didn’t stop there. They engineered Snowflake to power the Data Cloud, where thousands of organizations unlock the value of their data with near-unlimited scale, concurrency, and performance.
This is our vision : a world with endless insights to tackle the challenges and opportunities of today and reveal the possibilities of tomorrow.
We are seeking a highly motivated individual to join the AV team at Snowflake. This role will report into the Sr. Manager of Audio Visual and join a growing team within the IT Operations organization.
PROFESSIONAL FUNDAMENTALS :
Will work independently without supervision
Works with a high degree of integrity and accountability.
Results oriented, leveraging metrics to make strategic decisions.
Calm during high stress situations
Looks for problems to fix rather than waiting for items to break
Seeks professional development opportunities within the AV space.
Strong collaboration skills and works well with others
RESPONSIBILITIES / DUTIES :
Maintain and manage all conference rooms- focusing mainly on preventative maintenance.
Manage the AV ticket queue
AV troubleshooting of all integrations.
On site support of remote new builds and room refreshes and act as the liaison between Snowflake and outside integrators
Plan and execute live events- including company all hands.
Collaborate with the global IT support for remote AV assistance
Help run and support our Customer Experience Center
Build Knowledge based Articles on common issues within the AV space.
Evaluate new technology with strategic partners for standards implementation.
Analyze day to day operations for potential automation processes.
Executive meeting Support
QUALIFICATIONS / EXPERIENCE :
Deep understanding of Zoom support and Zoom Rooms.
Experience running live events, with the ability to run video, audio.
Intermediate knowledge of audio and video components, signal types, cables
Understanding of Extron, Biamp, QSC, JBL, Shure, Poly, Logitech
Experienced with network Dante Audio
Strong verbal and written communication skills
Knowledge of GSuite and ServiceNow.
Experience supporting C level executives
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.