Order Management Intern - 2nd shift
Motorola Solutions
Krakow, Poland
4 d. temu

Job Description

The Order Management Intern must thrive in a fast-paced, time-sensitive environment and work well under pressure. This individual must have strong attention to detail, advanced decision-making skills, advanced customer service skills and be able to work independently as well as within a team environment.

Responsibilities include :

  • Acts as the Voice of the Customer
  • Brings the needs of the customer to the forefront ensuring first contact resolution
  • Verification of Purchase Order accuracy with a thorough understanding of all customer fulfillment requirements
  • Accurate entry of order data into SAP from Salesforce, OCR, EDI, email
  • Process, follow through and ensure on time fulfillment of orders
  • Resolve all backlog issues including order hold release, product or item number discrepancies and missing purchase order detail requirements
  • Providing timely order status information to customers
  • Communicating all needs for Customer orders to cross functional team members
  • Maintaining, updating and communicating Customer Record changes in Salesforce and SAP
  • Handle administrative tasks as assigned during the internship
  • Basic Requirements

  • Business fluent English - required
  • Willingness to work US working hours (4 PM - 0 AM local Krakow time)
  • Some work experience in relevant field and customer focused environment will work in candidate's benefit
  • University degree (bachelor of business administration / master) or in progress
  • Good knowledge about MS office
  • Excellent time management
  • Dynamic, creative and good ability to present and assert oneself
  • Excellent communication skills, self motivated and able to work under pressure
  • Ability to judge
  • High rate of sensitivity of the mentality, business culture and practices in a multicultural environment
  • Knowledge of SAP operating system will work in the candidate's benefit
  • Travel RequirementsNone

    Relocation ProvidedNone

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