Global Contract Management Administrator
TMF Group
Warsaw, Poland
3 d. temu

About TMF Group

TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-

critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.

With operations in more than 80 countries, TMF Group is the global expert that understands local needs. Global reach, local knowledge : localizing the global world.

TMF Group in Warsaw is currently looking for an Administrator / Focal Point to join our Service Delivery Coordination (SDC) team, part of the Global Clients Services (GCS) department.

Key responsibilities :

  • Contract administration for a portfolio of global clients of HR & Payroll services comprising : Tracking / monitoring of the payroll delivery processes for global clients,Review and presentation to global clients of KPI metrics on the delivery of services,Management of the billing process,Management of the contract change request process,First point of contact for global queries and escalations of issues for both global clients and local teams;
  • Daily cooperation with TMF global and local delivery teams;
  • Support to client service managers in conducting the regular service reviews with global clients;
  • Key requirements :

  • University degree preferred (Management, Economics, Accounting, Finance, Entrepreneurship or equivalent);
  • 2 years’ experience in a customer support or professional role in providers of business support services (payroll, financial services);
  • Very good command of written and spoken English;
  • Client focused, proactive, open-minded and solution oriented;
  • Very good analytical skills;
  • Excellent communication skills; ability to build and maintain professional relationships;
  • Proficiency in MS Office suite.
  • Core competencies :
  • Customer focus;
  • Customer focus;
  • Action oriented / initiative;
  • Compliance to standards;
  • Team spirit / player;
  • Attention to detail;
  • Quick learner.
  • Functional competencies :

  • Work ethic;
  • Ability to meet the deadlines;
  • Follow up and feedback;
  • Problem solving;
  • Information seeking;
  • Analysis;
  • Planning and scheduling.
  • Working at TMF Group offers

  • Stable employment in a company operating in a global multi-cultural environment;
  • Development in contract / customer management;
  • Exposure to multi-jurisdictional professional practices;
  • Daily use of foreign languages;
  • Private medical care, sport’s benefit system, life insurance;
  • Flexible working hours;
  • Fruity Wednesdays;
  • English and Spanish lessons carried out in the office;
  • Please include a clause :

    Wyrażam zgodę na przetwarzanie moich danych osobowych przez TMF Poland Sp. z o.o. z siedzibą w Warszawie, plac Piłsudskiego 1, 00-

    078 Warszawa, dla potrzeb niezbędnych do realizacji tego procesu rekrutacji (zgodnie z ustawą z dn. 29.08.1997 r. o ochronie danych osobowych, Dz.

    U. z 2002 nr 101. poz. 926 z późniejszymi zmianami). Wyrażam zgodę na udostępnienie moich danych osobowych w celu realizacji procesu rekrutacyjnego spółkom należącym do grupy TMF Group.

    Powyższe dane podaję dobrowolnie. Zostałem (-am) poinformowany (-a) o prawie dostępu do treści danych oraz możliwości ich poprawiania.

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