This position is the primary liaison between Enterprise Systems and Processes (ES&P) andTechnology and CommercialSolutions (T&CS) colleagues regarding to Lead-to-Order (LTO) business processes including Sales, Pricing, Contracting, and Delivery.
This roleanalyzesbusiness needs and designssolutionswithinES&Pfor assignedproduct(s)and project teams. Aprimary focus is the business motivations, business operations,business analysis, and test planningthat link these aspects of the enterprise togetherwhilealigningstrategic goals and objectives with decisions regarding process, organization, capabilities and key initiatives.
Partner withT&CSbusiness leaders and other IT teams on options to solve business process gaps including business requirements, solution options and approach
Provide Salesforce (SFDC) Lead to Order (LTO) product expertise and business analysis(BA) leadership, including Agile sprint planning, backlog grooming, and JIRA story management
Work with technology team(s) to develop use cases and functional specifications documentsand work to translate business requirements to Salesforce(SFDC)solutions
Collaborate with business partners to assess legacy processes, data and system capabilities that are part of theLead to Cash (LTC)lifecycleprocess
Create process flows As Is and To Be and Business Requirements to help facilitate process understanding
Collaborate with business stakeholders, business process owners, technical project managers and technical teams to execute business analysis tasks, including estimates of cost and effort to implement solutions
Establish processes of engagement withT&CSbusiness colleagues and ES&P LTC program leads and various product owners
Develop and execute plans for testing and training of the new system andmaintain system documentation
provides escalated support assistance as required
Collaborate with other LTCtechnical team membersforsolutions that meet or exceed business objectives
Work with offshore partners to deliver solutions that better enable the overall value chain
Be a champion for change and leader to building a new collaborative business focused IT organization
Apply a structured business architecture approach and methodology for capturing the keyenterprise views
Provide regular administration and support of teamdemand queueand work request system
Monitor work log queue to route requests appropriately and adhere to defined work process for this function.
Participate in change initiatives and act as change advocate and supporter as directed.
Other ad-hoc duties as required
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
Bachelor’s degree, or educational equivalence, in clinical, biological or mathematical sciences, information technology, business or related field with 5years’ experience in either aclinical research environmentor a data information technology environment, including project management experience, with specific knowledge ofsaleforce.
com (SFDC)systems or equivalent combination of education, training and experience
Minimum 5 years’ experience of process improvement, business analysis,or related experience with successful track record of accomplishments
2 years’ experience working as a business analyst / implementation consultant with SFDC (CRM)
Experience with Apttus CPQ / CLM, Oracle Cloud ERP, Eloqua, and SFDC Service Cloud a definite plus
Demonstrated experience to collect, document and progressively elaborate requirements using use-cases; to develop general user requirements, detailed functional requirements and system specifications
Experience collaborating with business stakeholders, business process owners, technical project managers and technical teams to execute business analysis tasks
Proven ability to champion efforts in a cross-functional organization and solve problems
Ability to communicate verbally and especially in writing at a professional level and to distill technical data to a layperson's understanding with conciseness, clarity, and accuracy.
Strong relationship building skills and strong skills in coordination, project management, organizational and time management skills
Experience working in Waterfall, Iterative, and Agile development methodologies
Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus
Strong situational analysis and decision-makingand able to handle multiple priorities, tasks, and meet deadlines
Knowledge of other applications such as Apttus, FinancialForce, Oracle ERP and Eloqua is a plus
Good computer literacy (Microsoft Office suite), organizational and problem-solving skills
Self-motivated and able to work with limited guidance
Experience working with modern Business Intelligence platforms a plus, and ability to see forward trends in technology and to be open to new solutions available in marketplace
Mentorship abilities and strong desire to help others grow
Highly motivated, self-confident, entrepreneurial mindset that fosters participation and contribution by others
Proven ability to understand a business and the metrics that drive the success of that organization
WE OFFER :
Contract of employment
Benefits (medical care, sport card)
Opportunity to grow professionally with global, multinational company