Senior Business Analyst – IT Enterprise Systems
IQVIA
Warsaw, Poland
1 d. temu

PURPOSE :

This position is the primary liaison between Enterprise Systems and Processes (ES&P) andTechnology and CommercialSolutions (T&CS) colleagues regarding to Lead-to-Order (LTO) business processes including Sales, Pricing, Contracting, and Delivery.

This roleanalyzesbusiness needs and designssolutionswithinES&Pfor assignedproduct(s)and project teams. Aprimary focus is the business motivations, business operations,business analysis, and test planningthat link these aspects of the enterprise togetherwhilealigningstrategic goals and objectives with decisions regarding process, organization, capabilities and key initiatives.

RESPONSIBILITIES

Partner withT&CSbusiness leaders and other IT teams on options to solve business process gaps including business requirements, solution options and approach

Provide Salesforce (SFDC) Lead to Order (LTO) product expertise and business analysis(BA) leadership, including Agile sprint planning, backlog grooming, and JIRA story management

Work with technology team(s) to develop use cases and functional specifications documentsand work to translate business requirements to Salesforce(SFDC)solutions

Collaborate with business partners to assess legacy processes, data and system capabilities that are part of theLead to Cash (LTC)lifecycleprocess

Create process flows As Is and To Be and Business Requirements to help facilitate process understanding

Collaborate with business stakeholders, business process owners, technical project managers and technical teams to execute business analysis tasks, including estimates of cost and effort to implement solutions

Establish processes of engagement withT&CSbusiness colleagues and ES&P LTC program leads and various product owners

Develop and execute plans for testing and training of the new system andmaintain system documentation

  • Partners with support team members to effectively deliver product changes and the transition of post go live support activities;
  • provides escalated support assistance as required

    Collaborate with other LTCtechnical team membersforsolutions that meet or exceed business objectives

    Work with offshore partners to deliver solutions that better enable the overall value chain

    Be a champion for change and leader to building a new collaborative business focused IT organization

    Apply a structured business architecture approach and methodology for capturing the keyenterprise views

    Provide regular administration and support of teamdemand queueand work request system

    Monitor work log queue to route requests appropriately and adhere to defined work process for this function.

    Participate in change initiatives and act as change advocate and supporter as directed.

    Other ad-hoc duties as required

    MINIMUM REQUIRED EDUCATION AND EXPERIENCE

    Bachelor’s degree, or educational equivalence, in clinical, biological or mathematical sciences, information technology, business or related field with 5years’ experience in either aclinical research environmentor a data information technology environment, including project management experience, with specific knowledge ofsaleforce.

    com (SFDC)systems or equivalent combination of education, training and experience

    Minimum 5 years’ experience of process improvement, business analysis,or related experience with successful track record of accomplishments

    2 years’ experience working as a business analyst / implementation consultant with SFDC (CRM)

    Experience with Apttus CPQ / CLM, Oracle Cloud ERP, Eloqua, and SFDC Service Cloud a definite plus

    Demonstrated experience to collect, document and progressively elaborate requirements using use-cases; to develop general user requirements, detailed functional requirements and system specifications

    Experience collaborating with business stakeholders, business process owners, technical project managers and technical teams to execute business analysis tasks

    Proven ability to champion efforts in a cross-functional organization and solve problems

    Ability to communicate verbally and especially in writing at a professional level and to distill technical data to a layperson's understanding with conciseness, clarity, and accuracy.

    Strong relationship building skills and strong skills in coordination, project management, organizational and time management skills

    Experience working in Waterfall, Iterative, and Agile development methodologies

    Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations

    Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus

    Strong situational analysis and decision-makingand able to handle multiple priorities, tasks, and meet deadlines

    Knowledge of other applications such as Apttus, FinancialForce, Oracle ERP and Eloqua is a plus

    Good computer literacy (Microsoft Office suite), organizational and problem-solving skills

    Self-motivated and able to work with limited guidance

    Experience working with modern Business Intelligence platforms a plus, and ability to see forward trends in technology and to be open to new solutions available in marketplace

    Mentorship abilities and strong desire to help others grow

    Highly motivated, self-confident, entrepreneurial mindset that fosters participation and contribution by others

    Proven ability to understand a business and the metrics that drive the success of that organization

    WE OFFER :

    Contract of employment

    Benefits (medical care, sport card)

    Opportunity to grow professionally with global, multinational company

    LI-JW2

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