Packhelp is a tech company that aims at revolutionizing the area of custom-made packaging. Our cutting-edge software helps more than 30,000 customers from 30 countries to design and order packaging almost effortlessly.
Packhelp is also appreciated globally. We were listed : #1 in Deloitte’s Fast 50 Central Europe 2020 ranking, the most prominent start-up in Europe by Business Insider, and we raised more than 10 Million € from leading international VC funds.
The team is constantly growing and thus we’re looking for talented individuals with different perspectives and life experiences to join the Pack.
You’ll get the space to :
Boost your career within the fastest-growing Pack out there!
Observe how the IT department works and have the contribution to its actions
Get inspired and choose your career path in the Pack
You like implementing new ideas and solutions that impact daily job and solve problems
You are a huge fan of automatization
You have knowledge of IT software / hardware and setting up a printer doesn't seem like much of a challenge
You have experience in system and infrastructure administration, problem-solving and IT support within Apple environment, but Microsoft is not your enemy (neither it is ours) : )
You like stuff well organized and tasks wisely prioritized
You present a can-do attitude and crave for challenges
You have a good command of Polish and English and you really like to communicate with others
You’ll be working mostly with the Office Manager and partially with the CTO to support our Administration, take part in the implementation and building the processes within IT.
Your scope of work will be as follows :
Managing software on our laptops / computers (Installation, configuration, Mobile Device Management implementation and maintenance)
Managing accurate hardware and software inventory, ordering new devices and replacing faulty ones
Onboarding setup for new-comers - preparing hardware, granting accesses to systems and apps required
Maintaining accounts, licenses, permissions and subscriptions for paid software packages
Cooperation with external repair service providers
Looking after our office’s IT-admin infrastructure (WiFi, printers, etc.)
On the spot / Remote IT assistance and advisory - logging, tracking and managing all incidents, problems and support requests from employees
Implementing and monitoring of our security policies (Passwords, Two-factor Authentication, Encryption)
Looking after our IT Security (Anti-virus software, Firewall, VPN, rotating passwords)
What we offer :
Comfortable workplace - We provide the comfort you need at work by helping you set up your home office and constantly improving our Warsaw headquarters
The best possible tools - latest technology, our own apps and industry-standard software
Health & wellness - private healthcare, life insurance, mental health support and a subsidised MultiSport Card
Fair compensation performance-based pay raises and quarterly bonuses, extra incentive for employee referrals
Career development - self-development budget, ability to learn from our experts during internal workshops and trainings
Remote-first company culture - equal chance to participate in company's life, no matter where you work; all meetings, workshops and events are online for now
Vacation & time off - 26 paid vacation days and 1 extra Better Future Day for actively making our world a better place