Europe - Analyst for Contracts with German
Fujitsu
Lodz, Lodz, Poland
3 d. temu

Role Purpose

In case sales sells non Fujitsu-products with maintenance we need to perform re-insurance contracts with 3rd party product owner.

Additionally the employee must process and invoice resolved break and fix incidents to relevant customer. The employee is responsible for a correct Total Contract Value reporting and also for correct revenue recognition according to IFRS

Key Accountabilities

  • Management of database with Warranty Contracts signed with Fujitsu customers
  • Management of warranty database for received calls related to hardware malfunctions
  • Management of warranty database for invoices related to regular maintenance of hardware
  • Booking of invoices and deferral of costs for periods in the future
  • MEC activities
  • Responsible for ensuring proper Contract Maintenance activities according to SLA
  • Based on a signed contractual document maintenance of stock data or related conditions in respective applications
  • Closing of the contracts in the system on the basis of contract end or contract cancellation
  • Commercial and technical analysis of maintenance data and call reporting for internal and external use in Germany
  • Management of database (Date of start of operation, changes, removals, dismounting) for contractual / non-contractual items and customer data
  • Maintenance of personnel and technical organization
  • Ensure the correct mappings of maintenance services in the context of rental agreements, projects and managed maintenance contracts
  • Booking of costs related to maintenance contract or project (contractual)
  • Creation of an appropriate invoice to the customer (installation, activities without contract or not covered by contract)
  • Review and follow up on unpaid invoices and creation of credit notes when necessary
  • Assist with the completion of SSC audit files
  • Perform other duties as agreed with Contract Maintenance Team Lead
  • Achieve performance objectives agreed with Contract Maintenance Team Lead
  • Skills required :

  • Typically 2-3 years working experience in the area of accounting an advantage
  • Working knowledge of SAP financials an advantage
  • Good working knowledge of MS Excel
  • Good customer service skills
  • Fluent command of English (oral and written skills)
  • Business German (oral and written skills) across finance organization- B2
  • Experience of working in a shared services center, within complex, large volume environment is an advantage
  • Working knowledge of Windows Office (Excel)
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